13
November
2023
|
15:45
Europe/Amsterdam

Ambassador Cruise Line adopts Starlink Wi-Fi Connectivity

  • Premium Value Cruise Line Enhances Guest Experience with State-of-the-Art Internet Access

Ambassador Cruise Line, the premium value, no fly cruise line, has announced that Starlink Wi-Fi will be available on its fleet by early December, ushering in an era of seamless, high-speed internet connectivity for guests and crew alike.

The deployment of Starlink, the Low Earth Orbit satellite system developed by SpaceX, will bring an unparalleled level of connectivity to Ambassador guests, ensuring they can stay connected with the world wherever they sail. This technology will be accessible not only in public spaces but also in cabins, ensuring that guests can enjoy the internet's convenience and reliability from all corners of the ship.

Ambience will be the first ship to undergo its Starlink installation in November, with Ambition's upgrade to broadband internet set to be completed by early December. It’s anticipated that broadband speeds onboard will increase by 50% following the installation.

Christian Verhounig, Chief Executive Officer, Ambassador Cruise Line, said: "This enhancement to internet connectivity across the fleet is yet another milestone in our mission to make cruising with Ambassador an unforgettable experience. Reliable internet access is essential, and we are thrilled to introduce an enhanced Wi-Fi service on board Ambience and Ambition. Offering unparalleled connectivity while in port and at sea will enable our guests and crew to seamlessly connect with their loved ones and the world around them, ensuring they can capture and share precious moments while staying informed and entertained during their sailing.”

The decision to introduce SpaceX's Starlink connectivity across the entire Ambassador fleet follows a successful trial on board Ambition in September. During this trial period, Customer Satisfaction Questionnaire (CSQ) results for Wi-Fi connectivity improved by an impressive 35%, reflecting the positive impact this technology will have on guest satisfaction.

With Starlink Wi-Fi, Ambassador Cruise Line continues to demonstrate its dedication to providing the warmest welcome at sea, ensuring that every guest enjoys a memorable and connected experience on board. Whether guests are exploring exotic ports or enjoying the ship's facilities, they can now stay seamlessly connected, share their travel moments and stay updated with the world, all thanks to Starlink's cutting-edge technology.

For further information about Ambassador Cruise Line, visit www.ambassadorcruiseline.com or call 0808 1028701

-ENDS-

For further press information, please contact:

Braden Cantalope / Sarah Geppert / Charlotte Wright / Emma Arthurs

Rooster

T: +44 (0)20 3440 8930

E: [email protected]

www.rooster.co.uk

 

Note to Editors:

About Ambassador Cruise Line  

Ambassador Cruise Line launched in 2021, offering premium-value no-fly cruises to the UK market. Based in Purfleet, Essex, Ambassador provides authentic adult-only experiences combined with a selection of multi-generational itineraries to multiple destinations including the Nordics, Greenland, Iceland, Canada, the Mediterranean, Caribbean and Africa. The cruise line’s first ship, Ambience, entered the fleet in May 2022, operating from her home port of London Tilbury. From the 2023/24 season, guests will sail onboard Ambience as well as Ambassador’s second ship, Ambition, which sailed her maiden voyage in May 2023 and heralds the launch of sailings from eight regional UK ports,

Ambassador’s extremely experienced management team is led by Chief Executive Officer, Christian Verhounig, and its principal shareholder is Njord Partners LLP, London. Ambassador is a member of ABTA, the UK’s leading travel trade association widely acknowledged as the mark of trust and reassurance associated with travel brands. Consumer funds are protected by means of a financial failure insurance policy managed by TMU Management Limited and underwritten by Accelerant Insurance Europe SA, who are regulated by the Financial Services and Markets Authority (FSMA 3193). The scheme is fully compliant with the Package Travel and Linked Arrangements Regulations 2018. For more information, visit www.ambassadorcruiseline.com