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Simple and straight forward

After finding a cruise I wanted to go on the booking process was simple and straight forward

No problems booking online

Very polite, and helpful

Very polite and helpful

Easy to amend booking.

I had to add the use of a wheelchair to my booking. The staff were very polite and helpful and changed my booking quickly.

Did everything needed promptly and efficiently.

.festive getaway weekend

Very friendly, helpful and made me feel at ease.

There was a very lengthy delay in answering the call (16 minutes) I also got cut off during my initial call and given modern technology I would have expected to be called back

Very helpful agent who helped me sove my problem.

Quick to answer phone, and helpful in choosing a cabin. Clearly spoken, very pleasant .

Audra was very helpful. Eat booking process. I hope Audra has a great cruise herself on Thursday. Lucky lady. X

First timer with Ambassador

The sales staff was efficient and answered all my questions. Will know after the cruise whether I will use them again.

Friendly and helpful

Well organised and helpful

Responsive. They answer my e-mail and they are helpful.

I always book through Ambassador booking centre

All the agents I have dealt with have been excellent. They are not only courteous, efficient and professional but also take time to chat which makes it more personal.

Clear and concise booking

So quick to book and the invoice is clear on options on cost

Very helpful booking lady on the phone. Value for money

Helpful booking lady. Value for money. Friendly staff on our cruise to Norway last year.

Fast & efficient

No fuss yes I would recommend

Happy to return for another cruise on Ambience

Having enjoyed our first Ambassador cruise to the Norwegian fjords last year, my friend and I had no hesitation booking another cruise this year. We booked online and found the process very easy. I have also booked a second cruise with another friend a few weeks later.

First booking with Ambassador

Very easy to navigate all the information I needed. Only snag was the added drinks package that looked as if it had been deleted on the email confirmation. Quick call to a lovely lady at Ambassador and she explained how the invoice works

Friendly prompt service.

Booking & payment was smooth.