“Note the SMALL PRINT”

The itinerary was different from the Rol brochure, this was a case of not noticing the small prin. I asked to transfer but could only change to another cruise with the same ship, and was not able to transfer to another cruise that was of a lower price

Nicholas King

“Easy booking”

An easy booking service. The only disadvantage was that the ship deck plan was so small the cabin numbers were not visible and therefore it was a bit of a gamble choosing the location of a cabin.

Alan Harrison

“Great value cruise”

Have sailed with Ambassador previously. We considered the cruise recently and today the price was reduced and so we booked immediately. Further ahead than we would usually.

David Williams

“Up and coming Cruise to Summertime Fjords”

Excellent communication with updates to our up and coming Cruise to Summer time Fjords so easy to access Ambassadors website, this is our third cruise with Ambassador and one more planned for 2026. We have had fabulous times, exceptionally friendly crew members and food and drinks outstanding and lovely trips on all destinations .

Carol Williams

“Very good service”

Very polite staff & very helpful, service was very good

Trusted Customer

“Review”

Friendly, helpful service

Joyce Hassall

“Been with Ambassador before and they are very lovely to sail with”

They we're very helpful and understanding, she help me to book the cabins, waited till I made my mind up on which floor I wanted to choose

Trusted Customer

“Excellent”

Always easy and straightforward to book Ambassador cruises.

Carolyn Marlin

“First time cruising with Ambassador Cruise Line”

First time travelling with Ambassador Cruise Line and completed our booking online which we found to be very clear and straightforward, really looking forward to our trip.

Barry Marshall

“A wonderful relaxing holiday.”

The ship staff were excellent. Kind, courteous and efficient. Delicious food, clean cabins and wonderful entertainment. The only negative was the hard sell tactics of the spa. Too much pressure to have treatments and buy products I did not want.a

Trusted Customer

“Review”

Excellent

Trusted Customer

“Haven't sailed”

I haven't been on the cruise yet

david johnnston

“Very easy booking”

I phoned and spoke to Cameron who was very helpful. I wanted a balcony cabin but there were none left and I couldn't afford a suite. Cameron explained about a terrace cabin and I booked one of those

Janice McLintock

“Review”

The lady who answered my call was extremely courteous and helpful

Philip Derbyshire

“Delayed confirmation- Problems happen. But it's how ell they are dealt with”

Booked last Thursday. Experienced a slight time delay in confirmation. However all was soon sorted after a chat with the very pleasant and extremely efficient staff down at Purfleet. Things happen but the true measure of good service is how efficiently any problems are dealt with

Christine Mccreery

“Review”

good allround service onboard

Desmond Mcdermott

“Thoroughly recommended!”

We have already been on 4 cruises with Ambassador, the fifth one we will be taking next month and have just booked the sixth cruise for next year. The service we have received has always been excellent along with the crew/staff and facilities being first class. We have recommended the cruises to many of our friends.

Trusted Customer

“Ambassadors service is always welcoming”

The initial booking was very good. The API was a bit laborious as is again asked for much of the detail already given in the initial booking, perhaps a slight 'tweaking' of the web pages could be re-assessed. Nevertheless looking forward to the cruise itself which hopefully it will match previous cruising with this company.

Trusted Customer

“Booking on board was easy with the helpful team.”

Booking our next cruise with Ambassador was really easy on board Ambience. We had done our homework and selected the cruises we wanted next year on their sister ship Ambition. We're looking forward to a total of 69 nights away from a cold UK being looked after by the friendly crew on board.

Trusted Customer

“Booking problem”

Web page was a bit unforgiven tried to book in on Sunday and could not get past the book now page, and to day Monday had to load bank details in twice to get booking confirmed

John Brian Elliott