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Ambassador Upgrade
YOUR CRUISE, ELEVATED: INTRODUCING AMBASSADOR UPGRADE
Enhance your experience onboard Ambience or Ambition with an Ambassador Upgrade.
Our cabin upgrades offer you the combination of extra space, convenient position and breathtaking views. It's our way of helping you secure that desired private balcony, extra space, or prime location at a price that works for you, ensuring your home at sea is perfectly tailored for ultimate comfort and enjoyment.
Our new program gives you the opportunity to bid for a cabin upgrade on board Ambience or Ambition. This opportunity is available for a limited number of cabins, so be sure to act now to increase your chances of securing your upgrade.
HOW IT WORKS
1. Check your email
If you’re eligible, we’ll send you an email inviting you to access Ambassador Upgrades 89 days before departure. You can also check your eligibility above by entering your booking reference and the lead guest's surname on your booking confirmation.
2. Choose your cabin
Once you are on the Ambassador Upgrades website, select the cabin upgrade you’d like from the options available.
3. Decide on your offer
Use the slider to choose how much you’d like to bid—anywhere between the minimum and maximum amounts shown. You can submit bids for more than one cabin type if you wish.
4. Get upgraded
If your offer is accepted, payment will be automatically taken from your registered card, and you’ll receive an email confirming your upgrade no later than 72 hours before your sailing. If your offer is not accepted, we’ll also let you know no later than 72 hours before departure.
OUR CABINS
Ambience Ocean View
Ambience Balcony
Ambience Suite
FAQs
Ambassador Upgrade Cruise
Is the offer amount per person or per cabin, and for the entire duration of the cruise?
The offer amount is per cabin, for the entire duration of the cruise. Offers are based on two occupants per cabin, unless you have booked a solo cabin.
What happens if I am part of a group or traveling with another booking?
Each offer is considered individually and bares no relation to any linked bookings. Ambassador cannot guarantee that all guests travelling together will be upgraded, nor that cabins will be allocated next or near to any linked bookings if all are moved.
Can I reject the upgrade after it is accepted?
No, once your bid is accepted, your credit/debit card will be charged immediately and the upgrade amount paid is final and non-refundable.
Can I choose the location or specific features of the upgrade cabin or flight seat? Am I bidding on live availability that may change between when I bid, and when upgrades are actioned?
Your cabin location and its facilities will depend on live availability at the time the upgrade is confirmed. The Ambassador cannot guarantee a specific cabin location within the upgraded category. Please note that you may ultimately be berthed in a cabin located on a lower deck, which may have an obstructed view or a fixed double bed. Please ensure you read the cabin descriptions thoroughly before you place your bid.
Can I modify or cancel my offer after I submit it?
You may modify or cancel your offer up until 72 hours prior to departure, provided that your offer has not already been accepted by Ambassador and provided your credit/debit card has not been charged.
When will I know if my offer got accepted?
Your offer can be accepted anytime from the moment it is submitted, up until 72 hours prior to your sailing date, and you will receive an email either way to confirm. Please refer to the Terms and Conditions for further information.
Terms & Conditions
For full Ambassador Upgrade terms and conditions please click here