My Ambassador Sailing
Get Ready for Your Cruise with My Ambassador Sailing
Why Use My Ambassador Sailing
A smooth departure means more time relaxing and enjoying. With My Ambassador Sailing you can:
- Submit your API (Advance Passenger Information) easily and securely.
- View your embarkation time and port details.
- Choose dining preferences, bed configuration, and more.
- Download your boarding pass and luggage labels.
- Book destination experiences in advance.
- Add drinks packages, parking or coach services (if booked directly with us).
- Enjoy the convenience of doing most of this from home — on your schedule.
Step-by-Step: What to Do & When
UP TO 90 DAYS BEFORE SAILING
You can log in to the My Ambassador Sailing portal (or use the Ambassador Cruise Line app) and:
- Submit your API – essential for all guests.
- Choose your dining requests and bed arrangement preferences.
- Browse and book destination experiences.
- View embarkation time (when available).
72 HOURS BEFORE DEPARTURE
You’ll be invited to:
- Final deadline to submit your API, if you haven’t done so already.
- Check in online and download your boarding pass.
- Download your luggage labels and parking/coach vouchers (if applicable).
- Review your final details and ensure everything is submitted.
DAY OF EMBARKATION
- Arrive at port at your designated embarkation time.
- Have your printed (or digital) boarding pass and luggage labels ready.
- Be ready to present your boarding pass and document identification at the terminal.
- You’re now all set to begin your cruise journey with Ambassador!
Helpful Tips for a Stress-Free Start
- Check your travel documents: Valid passport, visas (if required), and any health declarations.
- Use one login: Ensure the details you enter into My Ambassador Sailing match your booking exactly.
- Book early: Destination experiences fill up — the earlier you book, the better your choices.
- Bring digital copies: Even though you’ll have printed or downloaded items, having digital versions of your passport or travel insurance on your phone is a great backup.
- Need help? Our Guest Services team is ready to assist at guestservices@ambassadorcruiseline.com — don’t wait until you’re at the port if you have questions.
Frequently Asked Questions
Q: Is it mandatory to use My Ambassador Sailing?
Yes. As part of our commitment to a sustainable and smooth boarding process, all documentation is handled online through My Ambassador Sailing.
Q: What happens if I miss the deadline for API submission?
Please contact us as soon as possible. Failure to submit in time may delay embarkation or incur extra administration at the port.
Q: Can I still add extras after I have checked in online?
If you booked directly with us, you can continue to add drinks packages, parking or coach services up to the time specified in your booking.
Enjoy Your Cruise from the Very Start
Using My Ambassador Sailing means your journey begins long before you step onboard. With all your pre-cruise tasks handled online, you can focus on what really matters: relaxing, discovering and enjoying the destinations ahead.
When you’re ready, simply log in to the portal, complete the steps, and get excited — we’ll take care of the rest.
Why Cruise with Ambassador
When you sail with Ambassador Cruise Line, you’re choosing a cruise line designed for comfort, quality and thoughtful details. Visit our Our Ships page to meet our fleet, explore our Destinations and discover our No-Fly Cruises if you prefer to depart from the UK.
We look forward to welcoming you aboard and helping you create memories that last a lifetime.
