Ambassador Upgrade
Flying from London or Manchester with Virgin Atlantic
YOUR FLIGHT, ELEVATED: INTRODUCING AMBASSADOR UPGRADE
We're offering you the chance to bid for an enhanced seat on your Virgin Atlantic charter flight. If you're flying Economy Classic, you can now aim for the extra legroom of Economy Delight, the spacious comfort of Premium, or the refined service of Upper Class. This program helps ensure your journey to and from our ships is just as relaxing and enjoyable, allowing you to arrive refreshed and ready for your unforgettable sailing.
HOW IT WORKS
1. Check your email
If you’re eligible, we’ll send you an email inviting you to access Ambassador Upgrades 80 days before departure. You can also check your eligibility above by entering your booking reference and the lead guest's surname on your booking confirmation.
2. Choose your flight upgrade
Once you are on the Ambassador Upgrades website, select the flight upgrade you’d like from the options available.
3. Decide on your offer
Use the slider to choose how much you’d like to bid—anywhere between the minimum and maximum amounts shown. You can submit bids for more than one flight upgrade if you wish.
4. Get upgraded
If your offer is accepted, payment will be automatically taken from your registered card, and you’ll receive an email confirming your upgrade no later than 14 days before departure. If your offer is not accepted, we’ll also let you know no later than 7 days before departure.
Upgrade Options
ECONOMY DELIGHT
PREMIUM
UPPER CLASS
FAQs
Ambassador Upgrade Flights
Is the offer amount per person, and covers all flights on my booking?
The offer amount is per person and covers all flights included in your booking under the provided booking reference.
For example, if your cruise starts or ends in London Tilbury and includes a one-way flight to or from Barbados, the offer applies to that single flight.
If your booking includes round-trip flights (to and from Barbados), the offer applies to both flights.
What happens if I am part of a group or traveling with another booking?
Each offer is considered individually and bears no relation to any linked bookings. Ambassador cannot guarantee that all guests travelling together will be upgraded, nor that flight seats will be allocated next to or near any linked bookings if all are moved.
Can I reject the upgrade after it is accepted?
No, once your bid is accepted, your credit/debit card will be charged immediately, and the upgrade amount paid is final and non-refundable.
Can I choose the location or specific features of the upgrade cabin or flight seat? Am I bidding on live availability that may change between when I bid, and when upgrades are actioned?
The location of your flight seat will depend on availability, at the time of when the upgrade is confirmed. Whilst we will try to ensure that guests on the same booking are seated together, Ambassador cannot guarantee this.
Can I modify or cancel my offer after I submit it?
You may modify or cancel your offer up until 14 days prior to departure, provided that your offer has not already been accepted by Ambassador and provided your credit/debit card has not been charged.
When will I know if my offer got accepted?
Your offer can be accepted anytime from the moment it is submitted up until 14 days prior to your sailing date and again, you will receive an email either way to confirm. Please refer to the Terms and Conditions for further information.
Flight Upgrade Terms and Conditions
For full Ambassador Upgrade terms and conditions please click here.