Wi-Fi Packages
Stay connected whilst on board Ambassador Cruise Line ships with our Starlink Wi-Fi packages
Whether you're checking in with your family back at home, sharing your holiday snaps in real time or catching up on a favourite TV show, staying connected on board is easy with Ambassador. We offer three Wi-Fi packages, Basic, Value and Premium, so you can choose the level that best suits your sailing style.
Our Wi-Fi is available across the ship throughout your cruise. Not sure which is right for you? Read on to determine the best fit.
Package | Basic | Value | Premium |
|---|---|---|---|
Emails | ✔ | ✔ | ✔ |
Messaging (WhatsApp, Messenger) | ✔ | ✔ | ✔ |
Browsing | ✔ | ✔ | |
Social Media (Facebook, Twitter) | ✔ | ✔ | |
Streaming (standard definition 720p) | ✔ | ||
Video Chat | ✔ |
Stay in touch with friends and family
Our Wi-Fi packages are designed to keep you connected whilst on board. Ambassador ships use Starlink, a low Earth orbit (LEO) satellite technology, to deliver Wi-Fi in public spaces and cabins across the vessel, wherever she sails. Compared to traditional satellite systems, Starlink is a genuine step up in internet connectivity at sea, providing a fast and stable connection.
The Starlink Wi-Fi on board the Ambassador fleet is strong enough to support social media, messages home or standard definition streaming – depending on the Wi-Fi package you choose.
Please note that, as with any satellite service, performance can vary depending on where you're sailing and conditions at the time.
Which Wi-Fi package is best for me?
Basic
Best for: staying in touch throughout your sailing
- Send and check emails
- Message on WhatsApp, iMessage and Messenger
Value
Best for: everyday browsing and scrolling
- Everything in Basic, plus general internet browsing
- Keep up with social media, such as Facebook and Instagram
Premium
Best for: video calls and streaming entertainment
- Everything in Value, plus video chat capabilities
- Standard definition (720p) streaming and PressReader
Please be aware that some services may be blocked or restricted, including VPNs and region-locked streaming content such as BBC iPlayer.
Choose your package
Packages are purchased once you're on board. Simply connect to the ship's Wi-Fi, open the All Aboard portal and select the package that suits you. Our Guest Services team at reception are also happy to help if you'd like a hand getting connected.
Purchasing a whole sailing package within the first 24 hours of your cruise offers the best daily value, as the price per day depends on the length of your cruise, with longer sailings benefiting from a lower daily rate.
Package | Basic | Value | Premium |
|---|---|---|---|
1-4 Nights | £10 per day | £12 per day | £17 per day |
5-29 Nights | £8 per day | £10 per day | £15 per day |
30-69 Nights | £6 per day | £8 per day | £13 per day |
70+ Nights | £5 per day | £6 per day | £11 per day |
For short-term Wi-Fi usage, choose between a data package (1GB or 5GB, Premium only) or a 1 Day package.
Package | Basic | Value | Premium |
|---|---|---|---|
1GB | N/A | N/A | £19.95 |
5GB | N/A | N/A | £59.95 |
1 Day | £11.99 | £13.99 | £19.99 |
What to expect from Wi-Fi at sea
Onboard Wi-Fi is delivered by satellite, which works a little differently to the broadband you're used to at home. Starlink technology has drastically improved the speed and reliability of internet connections at sea, but its performance can still vary based on factors like the distance between the ship’s current position and the closest satellite, weather conditions and how many guests are online at the same time.
Guests with the Premium Wi-Fi package can enjoy standard definition video streaming, however we cannot guarantee completely uninterrupted playback given the nature of satellite connectivity. While occasional brief interruptions can happen, we'll always aim to keep you as connected as possible.
