Ambassador Cruise Line Service Rating
Trusted Customer
6 months ago
Excellent service
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Based on 4,038 verified reviews
Trusted Customer
6 months ago
Excellent service
Trusted Customer
6 months ago
Gave good advice
Trusted Customer
6 months ago
Quick and ifficient
Good
Trusted Customer
6 months ago
Great experience
Very easy to book. Plenty of information.
Shirley Thwaites
6 months ago
This is our forth time on ambience a lovely friendly ship very clean and all the staff are very helpful and the shows and lectures are very entertaining
Trusted Customer
6 months ago
This is the first time I have used Ambassador Cruise Line so I don’t have a comparison to make, as far as I’m concerned it went very smoothly.
Susan Fitzgerald
6 months ago
We have travelled with other cruise lines & have already recommended them
Service and staff were outstanding. Nothing was too much trouble and being disabled they genuinely cared for your well being.
Trusted Customer
6 months ago
Very smooth service
Very easy to book over the phone,the whole process only took a few minutes.
John Lear
6 months ago
easy site
easy and fairly quick
Trusted Customer
6 months ago
I am happy with the booking system and I found your sales staff very helpful. The only comment I would make is that I know that technology is used all the time now but it is not always easy for older people to work around and so it can be stressful but I enjoy cruising with Ambassadore and have booked another 3 after this one and hope to continue having more in the future.
Trusted Customer
6 months ago
Good service overall
Time consuming to contact via phone - long wait times and emails not always responded to but got there in the end! Everything seems to be done online, all very much self service. More sailings from Liverpool would be great!
Trusted Customer
6 months ago
Easy booking process
Excellent service very knowledge they and made the process very simple
Christine Miles
6 months ago
Great customer sdrvice at Ambassador
Great helpful staff spoke with Mark in bookings be was very patient & dealt with my queries I really appreciared his help
Trusted Customer
6 months ago
Old but impressed
This will be my second cruise with Ambassador as an older single person and it’s been easy to arrange. Ship is lovely and service I am sure will be as good as my first cruise.
Trusted Customer
6 months ago
Overall a good service provided
Excellent service
Garry Carter
6 months ago
a nice local cruise
Polite and efficient
Trusted Customer
6 months ago
Excellent customer service
Excellent, Jazmine sorted out our requirements very quickly
Robert Horwill
6 months ago
We like Cruising with Ambassador!!
In recent years we have been regular purchasers of cruises with Ambassador. Location is great for us and we find them friendly and efficient in all respects. We have enjoyed all our cruises with Ambassador and have always been pleased with the food, entertainment and the variety of cruises on offer, which are reasonably priced.
Trusted Customer
6 months ago
Keep on sailing
First class. Quick and easy. Will continue to sail with them.
Kenneth Askew
6 months ago
Friendly, efficient
Very good, efficient, friendly