Ambassador Cruise Line Service Rating
Trusted Customer
6 months ago
So easy to book and a great price on the app
Quick and easy to book
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Based on 4,038 verified reviews
Trusted Customer
6 months ago
So easy to book and a great price on the app
Quick and easy to book
Trusted Customer
6 months ago
Really looking forward to my cruise now and hopefully more in the future!!
Excellent. Michelle was very helpful and informative. She advised me on what was available and found a cruise which is just what I was looking for!
Trusted Customer
6 months ago
Very good
Trusted Customer
6 months ago
Good value and friendly
Michelle was very professional and helpful
CHRISTOPHER Lewis
6 months ago
Fjords cruise
Straight forward and easy to book.Good choice of cabins.Good choice of destinations.
Trusted Customer
6 months ago
Easy to book
I have just booked my third cruise with Ambassador. Booking on line was easy and quick to complete. I find that the information given and what is requested from them really good.
Trusted Customer
6 months ago
Excellent customer service
The person who dealt with our questions was very helpful and patient. We were therefore able to proceed with our booking with confidence.
John Cook
6 months ago
Excellent cruise experience
Excellent service throughout the ship from all personnel
Trusted Customer
6 months ago
Still waiting for receipt after paying balance!
Lynda Hollywood
6 months ago
Have sailed several times and always enjoyed the experience.
Good value. Comfortable amount of passengers.
Trusted Customer
6 months ago
Friendly staff
Trusted Customer
6 months ago
First cruise with Ambassador
Website easy to follow, instructions all clear.
Jo Sibley
6 months ago
Just the best holiday
Excellent at every stage Totally pampered and it’s lovely
John Noonan
6 months ago
Excellent
Trusted Customer
6 months ago
Excellent service
Very helpful lady Answered our questions well Very friendly and a great ambassador for the company
Roger Silver
6 months ago
Right up there with the best
Very good
Trusted Customer
6 months ago
Cruising is such fun when you book with Ambassador.
Even though there was a worrying episode when I wanted to pay the deposit for my recently booked Ambassador cruise, the staff managed the problem with a caring and professional attitude.
Elizabeth Johnston
6 months ago
Great friendly ships
Love the fact that it is small friendly ships sailing from my home port of dundee
Trusted Customer
6 months ago
Superb
Excellent and easy and very professional
Trusted Customer
6 months ago
Loyalty should go both ways !
Booking the same quality as on board. AMBITION 10 short Cruises from Portbury & 2 booked for 2027. Even though same ones offered each year (Iceland, Norway, France & Spain. 2 long ones on Ambience Canada & Caribbean, two booked this year 42 nights. Excellent value. I Am loyal to Ambassador but there is absolutely no advantage as I get absolutely no preferencial treatment. Have know many Management & crew since Cruise & Maritime days pre covid. In those days had 2 x 78 nights from Avonmouth. South America, Africa & India & Cuba. Next year Ambassador is dropping Bristol as they did with Falmouth thus year. Welcomed by name by everyone on board & Audra on HQ bookings but no loyalty from Management for loyal passenger.