Ambassador Reviews

Brilliant service

Excellent listened to my neeeds and advised me my the options before arriving at my ideal cabin

Good choices of destinations. Good value for money. Good customer service.

Need to add more customer service staff.

Price match . Website advises to contact sales , sales say contact guest services. Website says you'll get an answer in 72 hours, 6 days later still no response.

New booking worked excellently.

Very polite and helpful. George managed my booking and called me back exactly as he promised he would. Thank you George.

Good service

Thank you to Ambassador Cruise Line Guest Services

Due to unexpectedly being put on an NHS waiting list, i wanted to avail myself of the option offered by Ambassador to change to an alternative cruise at a later date. This was handled quickly and efficiently by Amy during a phone call to guest services who dealt with me in a calm and reassuring manner.

Enjoy yourself

Easy booking system,took only a few minutes,have used them before,consistently good.

Best in the business

Third trip booked with Ambassador, quite frankly they are the best company on the severn seas, everyone is so nice and very helpful, Ambassador sets the standard that all cruise lines should aspire to reach.

Very polite and helpful

Very helpful

Very good.

Everything was excellent,Until we needed to converse with the computer, but the problems we experienced were soon delt with, and no further trouble was experienced

The staff are helpful and friendly.

It was so easy to book on line.

Great cruises

First class from start to finish, service excellent, food really special and drinks all top quality well known brands. Free buses into town stops

Looking Forward to Returning to Ambassador Cruises

Booked with Ambassador Cruise Line Service before and once again found them to be a great Cruise Line to make a booking with. Looking forward to booking our next one with them after this one :)

Excellent service

Exciting

So far as we do not travel till October the service has been great

Simple process to book Cruise.

my bookings is poor, but the Ships, staff and food on board are great, password reset is 0.1 out of 10.00

Winter Cruise

Overall, good service in both main restaurant, bars and cabin. Staff very pleasant and helpful.

Details of upgrading your cabin for a future cruise future cruise.

I was upgrading my booking to a Junior Suite following discussions with fellow cruisers. They invited us to view their cabin. We were so impressed with the size and comfort it offered. I immediately visited the Future Cruises Desk and was fortunate to be able to change our booking for that same cabin much to our delight. Your staff member was able to assist me and made the upgrade easy to achieve in a friendly, professional manner.