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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,038 verified reviews

5 stars3,191
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Fantastic cruise & luxury service

Amazing

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Great service

Easy to book

Ambassador Cruise Line Service Rating

Alan Candy

6 months ago

Recent trip to Portugal and Spain a great time on board

Fantastic friendly, staff on board, great entertainment, well thought menu's. Comfortable cabins with very efficient stewards. The only problem I've found is booking in advance on board, you seem to miss out on later on- line promotions, like free car parking, or free coach travel.

Ambassador Cruise Line Service Rating

Ken Faulkner

6 months ago

Very helpful

Ambassador Cruise Line Service Rating

Kay Wigfall

6 months ago

Brilliant week away on Ambience it was our first ever cruise,

We received excellent service from absolutely each member of the crew, they were welcoming from the minute we stepped on board. We enjoyed it that much and have already booked our second cruise with them.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

Easy booking process

Excellent prompt and helpful

Ambassador Cruise Line Service Rating

Kenneth Earnshaw

6 months ago

Can't wait

It was really easy to book but I forgot to include the drinks package and do I get free parking, hope I can add them later

Ambassador Cruise Line Service Rating

Carol

6 months ago

Booked online. Straightforward.

Ambassador Cruise Line Service Rating

Antony Ginnever

6 months ago

Easy dealings

All done on the internet. Very good service

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

We have been on an Ambassador cruise before, twas a brilliant experience **

The website is very easy to navigate, it also allows you to go back to review your steps before finalising, so you have a completely clear understanding before committing!

Ambassador Cruise Line Service Rating

Gordon Walker

6 months ago

Easy Booking

Booking online is simple and straight forward. Decide which cruise you want to do than go to the web site and follow the options. No serious upselling involved just make your selections.

Ambassador Cruise Line Service Rating

Trusted Customer

6 months ago

June 2026

All done quite quickly and all details confirmed.

Ambassador Cruise Line Service Rating

Deborah O'Sullivan

6 months ago

Excited

Have cruised with ambassador last Christmas. Have one booked for Caribbean next January and have just booked for Mediterranean in September 2028. I think this proves we are impressed with service on and off the ship.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

A perfect match

Very thorough the lady listened and after a few attempts found the perfect holiday for me

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very helpful Very friendly staff go above and beyond

Very helpful and friendly service is absolutely brilliant cabins are absolutely clean i wouldn't go with any other cruise companies. Get on in dundee .Very friendly staff they go above and beyond. Very helpful. Very high standard.

Ambassador Cruise Line Service Rating

Syvetlana Finch

7 months ago

Easy contactable

Easy to contact friendly service.

Ambassador Cruise Line Service Rating

Susan

7 months ago

Booked on line

Ambassador Cruise Line Service Rating

Diane Richardson

7 months ago

I have had 6 holidays now with ambassador cannot fault them in anyway.

Ambassador Cruise Line Service Rating

Deborah Martin

7 months ago

Haven’t been on cruise yet. Surprised have not had confirmation email so therefore can’t access our account. Tried to phone but got nowhere have emailed but still awaiting response.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Cruising from your local port.

Excellent service when booking. He was very patient and informative. We have done an Ambassador cruise before & found the staff on board and especially the food excellent. We love the idea we can begin our cruise from our local port. It makes such a difference.