Ambassador Reviews

Change to existing booking

Was very good, a change to a previously booked cruise but handled well, impressed

X

Very easy booking system

Assisted in every way

We were given every possible assistance in changing our cruise and it was greatly appreciaated.

Log in issue

I have been asked to verify my email before continuing to be able to set up my sailing account, despite numerous attempts I have not received an email to allow me to continue and when I tried to ring was on hold for over an hour but had to give up, I am really very annoyed and frustrated

Friendly

Simply a great way to travel

It was easy to follow and response from ambassador was quick, it is great that you can pay off money before your holiday which will help with the final cost we booked all inclusive so no worries about food drink or gratitudes to pay, the ship looks great, our room is an inside room but we don't intend to spend too much time in it can't wait to go

Booking process

Everything about the service we received was as expected.

Choices for everyone.

The website seems in general to be more geared to fuller cruises of 5 days or more. The service i received was good but felt that most of it was not so relevant for my booking.

Very friendly and competent

The best of everything. So reassuring.

Pleasant caring service, spotless, great food, superb entertainment. Nothing is too much trouble for the amazing staff throughout.

Vfm

Great customer service Vfm

Nice

All information required was delivered efficiently and in a friendly way

Another cruise

It was quick and easy to make my booking online and got instant confirmation, no hidden charges

Another country ticked off the list

As a solo traveller, i found the price very attractive.

Just book it

Website was easy to use all booked online in 10 minutes

Brilliant

Absolutely brilliant

THe Staff were very Helful but we booked a cruise for 2028 by mistake. So the staff managed to cancell and we have a full refund.

Very easy and straightforward online booking system

Good for a mid priced cruise.

Very informative and professional.

Round of applause for Ambassador staff. Service with a smile !

I was extremely impressed with the information offered, the lady I spoke to when placing initial booking was very helpful , friendly and very reassuring, giving useful suggestions and advice. I have been lucky enough to have been on many cruises before, but Ambassadors “service with a smile”, will stick in my mind….first impressions , etc etc., really looking forward to the upcoming cruise.