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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,034 verified reviews

5 stars3,186
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Outstanding value

Booked totally online. Easy and straightforward

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

When will I receive confirmation of my booking? I should receive that soon?

Don't know yet as have been waiting for e mail to arrive. I haven't had confirmation of my booking yet with the link to click on so how can I give you a review at this time???

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

One word exalted

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very friendly professional.

Very good. Friendly service. Very helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy booking

Easy booking looking forward to seeing what has been done as sailed on ship when it was with Princess many many years ago

Ambassador Cruise Line Service Rating

Dinah Sugden

7 months ago

The lady I spoke to when I booked was very efficient and knowledgeable. However, 4 days later I still haven't received confirmation of my booking! She said I would receive an email in about an hour!!

Ambassador Cruise Line Service Rating

Kim Ellis

7 months ago

All ok

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Ambassador makes life easy!

Friendly and helpful. I booked 2 cruises, and everything was clear and straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

very good and easy to navigate.

Ambassador Cruise Line Service Rating

Rosemarie Lavers

7 months ago

Answered my call with efficiency and a pleasant attitude

Ambassador Cruise Line Service Rating

Andrew Davidson

7 months ago

My first cruise with no complaints

Everything went smoothly from start to finish.Efficiency was the name of the game.Good destination days which were well organised. All in all a great cruise helped by friendly staff

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Excellent

I contacted Ambassador to change a cruise I had booked and they were brilliant. Within ten minutes it was all done. Very friendly and professional.

Ambassador Cruise Line Service Rating

Suzanne Hyde

7 months ago

Unimpressed with booking

I haven’t had any confirmation whatsoever AND when I try to log in, it states it’ll send me an email link and I don’t receive anything. Not at all impressed! So much so, I’m now wondering if I did it all through a scam!!

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Well done Julie you made our day Thank you

Brilliant Service- the Cruise was full and I had been placed on a waitlist Julie called me and we booked it up very quickly

Ambassador Cruise Line Service Rating

Valerie Thomas

7 months ago

Satisfied

Very polite. Answered most of my questions.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very good fun

Good

Ambassador Cruise Line Service Rating

Kathleen O'donnell

7 months ago

Promo service

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Just booked, so far so good.

Initial Information very good, sadly all balconies had already been booked, such is life.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Holiday

Very good service the cabins are excellent good food and entertainment

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy booking

The system is straight forward to view cruises and go through to the booking process