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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,186
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

All went smoothly online but could not book car parking yet.

Ambassador Cruise Line Service Rating

Michael Savell

7 months ago

Sailing with Jane again on the beautiful Ambience

Having sailed on Ambience 3 times before booking on line was so easy. I didn't think we would be able to get on the cruise we wanted due to the very high demand. Very pleased that we were able to book

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Looking forward to the cruise

Very good All went smoothly during booking Looking forward to the cruise. First time using ambassador cruises

Ambassador Cruise Line Service Rating

Brian Ashe

7 months ago

Simplicity.

I can only give my opinion on my booking experience. I was fairly simple and straight forward.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Great booking experience

Easy site to access and easy to go through booking system choice of cabins and deck able to book parking

Ambassador Cruise Line Service Rating

Linzi Smith

7 months ago

Recent booking

The booking was a lovely and very quick experience. However when trying to book some weeks before in several occasions we didn’t feel the person was helpful or looking for a solution when we were trying to book and spend a large amount of money. This was disappointing however the most recent experience has been excellent. We do have 2 of the party bikes in the wrong room so will need to call and enquire about getting this changed.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very enjoyable

Very good - but would prefer not to have set meal times

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Need Tech To Work

Service great BUT Unable to receive confirmation email Unable to receive verification email to let me log in to My Ambassador Sailing At politest - disappointing!

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Quick and easy .. great solo last minute price. Confirmation came through quickly.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Please take action & respond so I can give you a great review

I booked a week ago. Registered for my account and have still not received the email to activate. I have raised this 3 time s and still no action. I try to log in but just get a message telling me to accept the activation email ( which I still haven’t received). Please take action when queries are raised and sort this out !! Until I receive a response I can’t offer a fair score

Ambassador Cruise Line Service Rating

Lee Mills

7 months ago

Norwegian Fjords Adventure 2028

Simple communication that was easy to follow and made for a smooth booking process.

Ambassador Cruise Line Service Rating

Janet Tipler

7 months ago

Helpful and detailed

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Great service.

Great service.

Ambassador Cruise Line Service Rating

Captain Michael Thomas.MN Fg.Rtd

7 months ago

Excellent

The lady I booked the cruise with was so friendly, helpful and and receptive it was a pleasure talking to her. Also very proficient, she persuaded me to upgrade to a superior suite!

Ambassador Cruise Line Service Rating

June Green

7 months ago

Great variety of cruises from local ports

Simple easy to use web site. Plenty of options of cabins and decks There was a good deal on which was fantastic

Ambassador Cruise Line Service Rating

Donna Roberts

7 months ago

Spectacular cruise.

We were treated like royalty. Every member of the crew seem happy in their jobs and are very friendly. The ship was clean and well maintained. The entertainment was first class. The food was amazing and they catered for our dietary needs better that anywhere we've been. We are looking forward to our next voyage with Ambassador.

Ambassador Cruise Line Service Rating

Celia Wenden

7 months ago

Informative and very simple to follow

To easy just looking at first but book it

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Have only just booked

At this stage the booking process has been straightforward. We are not planning to travel until March 2027.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

first timer

Friendly helpful advice. efficient booking.