Ambassador Cruise Line Service Rating
Trusted Customer
7 months ago
All went smoothly online but could not book car parking yet.
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Based on 4,032 verified reviews
Trusted Customer
7 months ago
All went smoothly online but could not book car parking yet.
Michael Savell
7 months ago
Sailing with Jane again on the beautiful Ambience
Having sailed on Ambience 3 times before booking on line was so easy. I didn't think we would be able to get on the cruise we wanted due to the very high demand. Very pleased that we were able to book
Trusted Customer
7 months ago
Looking forward to the cruise
Very good All went smoothly during booking Looking forward to the cruise. First time using ambassador cruises
Brian Ashe
7 months ago
Simplicity.
I can only give my opinion on my booking experience. I was fairly simple and straight forward.
Trusted Customer
7 months ago
Great booking experience
Easy site to access and easy to go through booking system choice of cabins and deck able to book parking
Linzi Smith
7 months ago
Recent booking
The booking was a lovely and very quick experience. However when trying to book some weeks before in several occasions we didn’t feel the person was helpful or looking for a solution when we were trying to book and spend a large amount of money. This was disappointing however the most recent experience has been excellent. We do have 2 of the party bikes in the wrong room so will need to call and enquire about getting this changed.
Trusted Customer
7 months ago
Very enjoyable
Very good - but would prefer not to have set meal times
Trusted Customer
7 months ago
Need Tech To Work
Service great BUT Unable to receive confirmation email Unable to receive verification email to let me log in to My Ambassador Sailing At politest - disappointing!
Trusted Customer
7 months ago
Quick and easy .. great solo last minute price. Confirmation came through quickly.
Trusted Customer
7 months ago
Very good
Trusted Customer
7 months ago
Please take action & respond so I can give you a great review
I booked a week ago. Registered for my account and have still not received the email to activate. I have raised this 3 time s and still no action. I try to log in but just get a message telling me to accept the activation email ( which I still haven’t received). Please take action when queries are raised and sort this out !! Until I receive a response I can’t offer a fair score
Lee Mills
7 months ago
Norwegian Fjords Adventure 2028
Simple communication that was easy to follow and made for a smooth booking process.
Janet Tipler
7 months ago
Helpful and detailed
Trusted Customer
7 months ago
Great service.
Great service.
Captain Michael Thomas.MN Fg.Rtd
7 months ago
Excellent
The lady I booked the cruise with was so friendly, helpful and and receptive it was a pleasure talking to her. Also very proficient, she persuaded me to upgrade to a superior suite!
June Green
7 months ago
Great variety of cruises from local ports
Simple easy to use web site. Plenty of options of cabins and decks There was a good deal on which was fantastic
Donna Roberts
7 months ago
Spectacular cruise.
We were treated like royalty. Every member of the crew seem happy in their jobs and are very friendly. The ship was clean and well maintained. The entertainment was first class. The food was amazing and they catered for our dietary needs better that anywhere we've been. We are looking forward to our next voyage with Ambassador.
Celia Wenden
7 months ago
Informative and very simple to follow
To easy just looking at first but book it
Trusted Customer
7 months ago
Have only just booked
At this stage the booking process has been straightforward. We are not planning to travel until March 2027.
Trusted Customer
7 months ago
first timer
Friendly helpful advice. efficient booking.