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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,186
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

It's good to talk

Problem trying to book online. Phoned instead and was dealt with quickly and efficiently. Everything explained and booking completed without any hitches. Reservation lady was very good

Ambassador Cruise Line Service Rating

Philip Dann

7 months ago

Very good booking experience

Friendly, knowledgeable advisor. Helped with my questions and I was very pleased with the whole experience.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Great Company

Quick and easy to book.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

X

Friendly capable staff. We received a requested call back within a reasonable time.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to use website. Good value.

Ambassador Cruise Line Service Rating

Alison Stephenson

7 months ago

Good service

Ambassador Cruise Line Service Rating

Derek Moyes

7 months ago

Straightforward to book & easy to view website. Looking forward to sailing with Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Long wait with phone calls

We think that they need to employ a lot more staff to make sure the customers are not kept waiting more than a few minutes. We waited 23 mins before are phone call was answered

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Have just booked my 28th cruise with Ambassador do I need to say more

Helpful knowledgeable staff who supported us through the whole booking process

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Friendly cruise line

Ambassador Cruise Line Service Rating

Michael Hollingsworth

7 months ago

An easy way to book

It was all online and very easy. I may have a couple of queries as it was a last minute booking, but I am confident I'll get the answers on the phone in the morning.

Ambassador Cruise Line Service Rating

Patricia Scammell

7 months ago

easy booking no fuss jsut the best..

The website was thorough and took me right threw every detail that needed to be as this was my first time booking a cruise for my friend and me with yourselves. We are so excited for this voyage next year ...

Ambassador Cruise Line Service Rating

Marina Gittins

7 months ago

Sounds like a good cruise and company

Very good so far although it seems you have to go online for information

Ambassador Cruise Line Service Rating

john johnston

7 months ago

Very good cruise line. At a very good price. Good value for money

Very easy to book cruise. Very helpfull staff of Ambassador cruises. Very reasonable price for cruise. Good itinerary.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very helpful and knowledgeable booking assistant

I received an in-depth information about the ship, best choice of cabin and also advice on getting to the embarkation site plus some details about the itinerary.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Brilliant!!

Just booked my 4th cruise with Ambassador. Cannot fault this cruise company. From arriving at Port to disembarking on return everything is well organised and all staff ive met are extremely helpful.

Ambassador Cruise Line Service Rating

RICHARD COOK

7 months ago

Ambassador great British cruise experience

Easy booking and good communication.

Ambassador Cruise Line Service Rating

Gareth Chilcott

7 months ago

Great prices, good communcation and service. Made things very easy to book.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Gentleman was very helpful and pleasant

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Brilliant service

Call was answered quickly. Straightforward booking process. Adviser was friendly and efficient, providing all information when asked.