Skip to main content
Back to home

Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,185
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Ambassador Cruise 2028

Very simple booking process and excellent offers and explanations on website and perfect guides to ships and cruises available

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to book online. Had a bit of trouble logging on to my account, but customer services were brilliant. Problem sorted within 5 minutes of contacting them

Ambassador Cruise Line Service Rating

Nic

7 months ago

Enjoyable

Always helpful , questions are answered and booking is straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Courteous, polite, informative and generally very helpful

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to fill in this review

It was very easy as its my third time of booking an Ambassador cruise on line

Ambassador Cruise Line Service Rating

Mark Bradshaw

7 months ago

Let the adventure begin

So easy to book a great value holiday adventure

Ambassador Cruise Line Service Rating

Gillian Ross Pond

7 months ago

Wonderful Service Yet Again

Fantastic as ever from Kerry. She is so knowledgeable and helpful. Has an excellent manner with customers.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Friendly service, easy booking

The customer adviser could not have been more helpful. She was friendly, thoughtful and efficient. I was booking for a group and she aecured cabins all on the same deck. She made the process easy. Which i really appreciated.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

First toe in the water

Pleasant and helpful staff. Everyone was understanding when I had problems (of my own making!!) over my payment. All was resolved satisfactorily. Looking forward to.my cruise. Particularly appreciative of the fact that staff remember that many of us customers are not comfortable with modern technology.

Ambassador Cruise Line Service Rating

John White

7 months ago

Good

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Just love sailing with Ambassador

Amazing staff, delicious food and the best entertainment at sea. So handy being able to sail from a local port which is a big part of why we sail with Ambassador. Love the itineraries too.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Making Memories

Have been on several cruises with Ambassador and have had a fantastic time on each voyage. The staff are always so friendly and helpful, food is lovely, entertainment spot on. But the passengers I have met just make the time on board so memorable.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

As we haven't actually experience the cruise yet I feel unable to comment.

Operator polite and helpful.

Ambassador Cruise Line Service Rating

James Borland

7 months ago

Another cruise booked in advance of first one

straightforward and easy to follow.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Ambassador excellence

The sales agent 'Kerry' was absolutely on top of the situation, could see my Ambassador record and assisted greatly in the choice of cabin. Knew how to operate her system to great effect.

Ambassador Cruise Line Service Rating

Anne Thomson

7 months ago

2028!cruise

The service was very professional and friendly

Ambassador Cruise Line Service Rating

Catherine Welsh

7 months ago

A1 cruise company!!!!

Service always great .. from on land when booking to voyages.. great cruise company..

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Appalling Customer Service

Not impressed. Requested a call back which never came. Cancelled my cruise without a reason. Appalling customer service.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Efficient and friendly.