Ambassador Cruise Line Service Rating
Trusted Customer
7 months ago
As always, friendly, organised and efficient, especially the embarkation process.
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Based on 4,032 verified reviews
Trusted Customer
7 months ago
As always, friendly, organised and efficient, especially the embarkation process.
Trusted Customer
7 months ago
My Posotive Booking Experience
The phone was answered quickly and the agents I spoke to were very helpful anx friendly.
Anita Donovan
7 months ago
great ships and great staff
great services
Beverley Bagnall
7 months ago
value for money
Friendly and reliable
PATRICK JOHN BRUNDELL
7 months ago
Easy booking
Good. Easy booking
Trusted Customer
7 months ago
Kerry was an excellent "ambassador" for Ambassador Cruise Line,
Kerry was an excellent "ambassador" for Ambassador Cruise Lines. She was patient and kind on the telephone which made our booking very easy.
Trusted Customer
7 months ago
Season cruiser good value for the money
Very good
Karen Mather
7 months ago
Easy to book online,if I can do it,anyone can
George King
7 months ago
Comfortable small ship
Just booked my 6th cruise, but disappointed no loyalty programme. The BOGOHP has been a boon all my bookings. The staff cannot do enough for you and being able to cruise from a local port is ofvgreat benefit.
Alan Underwood
7 months ago
Very good
Trusted Customer
7 months ago
Plain Sailing!
Very easy process to book - did it over lunch, on my phone in a local eatery..!
Trusted Customer
7 months ago
Excellent
Heather Latter
7 months ago
Easy Online booking but info on website was insufficient for 1st timers.
Booking online. I had previously phoned Ambassador regarding some details on cabins and accessibility for a passenger with mobility issues. They were informative. The booking was entirely online so I had no contact with personnel. I found the information regarding the cabins was basic and we needed to access other websites, not Ambassador, to get information regarding the different types of cabins and more detail of the different cabin types. As a first-time cruiser, I found the Ambassador website lacking in detail.
Trusted Customer
7 months ago
Booking is easy
The booking site is easy to use, the available cabins are clearly marked and it's easy to see where they are on the ship. We are travelling with friends but booked separately. We hope to eat together in the evening and it was clear how we went about doing this. I received a reply to my email within 24 hours.
Alison Ivanetic
7 months ago
Faultless booking process
All my questions were answered thoroughly, I didn't feel pressured into booking my cruise . The customer service operator was very helpful
Susan Thompson
7 months ago
Lovely company/ Ships
Friendly cruise company....lovely small ships.....and booking was super easy
Trusted Customer
7 months ago
Very easy to use and book our cruise on the website. We have previously booked with the company and make choices of cabin
Trusted Customer
7 months ago
Easy to book
Trusted Customer
7 months ago
Easy to book on line
First class.
Trusted Customer
7 months ago
Excellent