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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,039 verified reviews

5 stars3,195
4 stars634
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Professional

Very professional and helpful. Disappointed though that I was not asked if I had a Blue Light card. When I rang back the following day, once I realised that the company accepted the card, I was told that as I had accepted the Nectar points, it was too late to put the card on. If I had known, I would have preferred to use the Blue light card as I rarely use my Nectar card.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Excellent customer services

Excellent service whilst making my booking. Very friendly and knowledgeable.

Ambassador Cruise Line Service Rating

Michael Hovenden

2 weeks ago

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Excellent booking service and confirmation process.

Ambassador Cruise Line Service Rating

Colin Young

2 weeks ago

Book Ambassador

Easy and quick to book

Ambassador Cruise Line Service Rating

Joanna Barr

2 weeks ago

Best cruise experience ever.

I think ambassador cruises is fantastic. It was my first ever cruise and I’m really looking forward to doing the next one.

Ambassador Cruise Line Service Rating

Gareth Rees

2 weeks ago

Excellent

Ambassador Cruise Line Service Rating

Maria Thurston

2 weeks ago

Easy to book with as an agent

As a Travel Consultant, I book cruises regularly, so I know how important it is to have a cruise line that is efficient, helpful and easy to deal with. I’ve recently booked a cruise with Ambassador and I have to say, the whole process has been so easy. The staff have been fantastic — friendly, helpful and incredibly efficient. Everything has been dealt with quickly and professionally, which makes my job so much easier. I haven’t sailed with Ambassador yet, so I can’t comment on the onboard experience just yet, but if the booking experience is anything to go by, I’m really looking forward to my cruise! Thank you, Ambassador, for making the booking process so straightforward. I can’t wait to get on board! 🚢😊

Ambassador Cruise Line Service Rating

Neil Sadler

2 weeks ago

Simply the Best

Quick and easy, concise and accurate

Ambassador Cruise Line Service Rating

Dorothy Hankinson

2 weeks ago

A cruise from belfast..brilliant

I'm new to cruising so rang to book my trip. I spoke to a lovely lady called Michelle who knee her stuff and was able to help me choose a cabin. There was also no hard sell to get me to buy other things.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Efficient.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

A very easy online booking procedure.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Kerry was very helpful, informative and made booking our first cruise easy. . Thank you

Ambassador Cruise Line Service Rating

John Brogan

2 weeks ago

Great booking experience

Easy booking process. Very good value, Ambition is a great ship with good food and super service

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Booking a trip Ambassador cruising

Excellent service the lady that took our call was very helpful & friendly & professional explained everything. Looking forward to to our trip

Ambassador Cruise Line Service Rating

Andrew Price

3 weeks ago

Great

Easy and helpful

Ambassador Cruise Line Service Rating

Carol White

3 weeks ago

Very good

Ambassador Cruise Line Service Rating

Charles Long

3 weeks ago

Easy booking.

Website easy to navigate and use.

Ambassador Cruise Line Service Rating

Susan Broad

3 weeks ago

efficient

Booking service was excellent agent was knowledgable and pleasantly efficient as to the cruise itself we will see