Ambassador Cruise Line Service Rating
Trusted Customer
8 months ago
Online booking
We booked our cruise online and it was very easy and seamless.
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Based on 4,039 verified reviews
Trusted Customer
8 months ago
Online booking
We booked our cruise online and it was very easy and seamless.
Trusted Customer
8 months ago
Very easy to book and efficient service.
Trusted Customer
8 months ago
Great fun to be had - fantastic cruises and fantastic customer service
Straightforward, simple and easy - makes booking easy
Trusted Customer
8 months ago
Very helpful
David Eakins
8 months ago
happy coustomer
this is our 5th Ambassador cruise,if it goes as well as all the previous trips we will be very pleased
Rita Joiner
8 months ago
Great service, great holidays!
I have used Ambassador Customer Service by telephone and email and they are always excellent. Very helpful.
Susan Tester
9 months ago
Overall excellence
Excellent and well informed information as with everything about Ambassador client is always put first. Cannot wait for our cruises later this year.
Philip Rhodes
8 months ago
It was fantastic
Trusted Customer
8 months ago
Excellent service
Excellent, friendly professional. Clear and informed. All I needed to know
Trusted Customer
8 months ago
Not cruised yet but the price was highly overpriced
Trusted Customer
8 months ago
Helpful and comforting.
Service was helpful, efficient and friendly. I had a number of questions regarding our cabin and its location, and we were able to book what we asked for. Thank you.
Trusted Customer
8 months ago
Excellent , Mark was very helpful with the booking process
Trusted Customer
8 months ago
Very good
Very good promo service with Julie
Angelique Spoor
8 months ago
excellent
Trusted Customer
8 months ago
Booked a cruise
Did not receive confirmation email. Rang Ambassador who resolved this straight away
Edward Hall
8 months ago
hassle-free travel
We have just booked our sixth cruise with Ambassador. All the cruises have interesting destination experiences. The crew and staff are always helpful and friendly. The entertainment is very suitable for those of a certain age. My wife and I have already encouraged her sister and brother-in-law to cruise with Ambassador and we are cruising together next year.
Trusted Customer
8 months ago
Booked again great service
Polite and patient. The agent had no problem with all my questions.
Trusted Customer
8 months ago
Simple booking online
Easy to book online, though it took a few hours to receive a confirmation email.
Andrea Nelson
8 months ago
Easy to book a cruise.
Very helpful, quick and efficient. Nothing was too much trouble and I didn't feel rushed, it was nice to speak to a human being and not an automated service.
Trusted Customer
8 months ago
First time sailing with Ambassador
I called for more information but the person I spoke to was not very friendly or helpful.