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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,039 verified reviews

5 stars3,189
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Online booking

We booked our cruise online and it was very easy and seamless.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very easy to book and efficient service.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Great fun to be had - fantastic cruises and fantastic customer service

Straightforward, simple and easy - makes booking easy

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very helpful

Ambassador Cruise Line Service Rating

David Eakins

8 months ago

happy coustomer

this is our 5th Ambassador cruise,if it goes as well as all the previous trips we will be very pleased

Ambassador Cruise Line Service Rating

Rita Joiner

8 months ago

Great service, great holidays!

I have used Ambassador Customer Service by telephone and email and they are always excellent. Very helpful.

Ambassador Cruise Line Service Rating

Susan Tester

9 months ago

Overall excellence

Excellent and well informed information as with everything about Ambassador client is always put first. Cannot wait for our cruises later this year.

Ambassador Cruise Line Service Rating

Philip Rhodes

8 months ago

It was fantastic

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Excellent service

Excellent, friendly professional. Clear and informed. All I needed to know

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Not cruised yet but the price was highly overpriced

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Helpful and comforting.

Service was helpful, efficient and friendly. I had a number of questions regarding our cabin and its location, and we were able to book what we asked for. Thank you.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Excellent , Mark was very helpful with the booking process

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very good

Very good promo service with Julie

Ambassador Cruise Line Service Rating

Angelique Spoor

8 months ago

excellent

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booked a cruise

Did not receive confirmation email. Rang Ambassador who resolved this straight away

Ambassador Cruise Line Service Rating

Edward Hall

8 months ago

hassle-free travel

We have just booked our sixth cruise with Ambassador. All the cruises have interesting destination experiences. The crew and staff are always helpful and friendly. The entertainment is very suitable for those of a certain age. My wife and I have already encouraged her sister and brother-in-law to cruise with Ambassador and we are cruising together next year.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booked again great service

Polite and patient. The agent had no problem with all my questions.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Simple booking online

Easy to book online, though it took a few hours to receive a confirmation email.

Ambassador Cruise Line Service Rating

Andrea Nelson

8 months ago

Easy to book a cruise.

Very helpful, quick and efficient. Nothing was too much trouble and I didn't feel rushed, it was nice to speak to a human being and not an automated service.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

First time sailing with Ambassador

I called for more information but the person I spoke to was not very friendly or helpful.