Ambassador Reviews

Great booking experience!

Quick & easy

Easy booking

I’ve only made 1 booking and I have yet to sail. It’s a good price and a snappy itinerary that I’m looking forward to.

Quick booking process and got an extra 10% off.

Booking

The two sales people I spoke to on the phonewere very, very helpful, we are now looking forward to a holiday in 2027

Easy booking & good price

Good service

Booking with Ambassador was a quick and easy process.

The service was good, very informative which covered all aspects and questions and details we wanted to know about and all delivered ina very friendly manner. Deciding what options we wanted and what the package we booked included was a smooth process, as was the actual booking itself - speaking to such a good rep is infinitely better than booking online.

Made it so easy to understand and book

Very good and easy to book

Very helpful & informative staff on hand during the booking process.

Audra was extremely helpful during the booking process.

Easy booking by phone

Quickly received a call back after requesting this from the website. Consequently was able to make a late booking with the assistance of a very helpful Ambassador representative.

Efficient service

Smooth and efficient booking made via telephone

Booking process

The lady I spoke to was very friendly, informative and helpful as was the man I spoke to yesterday. The booking service was very efficient, thorough. I felt able to ask anything about the cruise receiving the information I required.

The Adviser was very informative and efficient.

The lady who assisted me was very helpful and answered all my questions. She helped me to book a cruise for three people and I'm confident I got a great cabin and a great deal for us.

Great customer service

Helpful, quick and friendly customer service with a problem. All very efficiently and sensitively handled. Thank you.

Polite and efficient and friendly

I had major passport issues (as in, up until less than 48 hours before my cruise was meant to depart, my new passport had not shown up). I asked if I could possible rebook, and not only could I, but Mia in guest services was so incredibly helpful and patient as I went back and forth on different cruises and price points. Her responses were almost immediate. the attention that I was given was beyond exceptional. Thank you!

A pleasurable booking experience.

This is one of many booking I have made for an Ambassador cruise. This time it was for myself and three friends. The booking was made very easily by the helpful and knowledgeable manner of the booking agent. She talked us through each stage and we had quickly booked our cruise. Looking forward to the cruise now.

Love Ambassador, always fantastic.

Always brilliant service. Could do with more info about coach transport between ports.

Great line .never been disappointed

As always professional.

Our booking

Very attentive and helpful. Michelle provided all the help we needed.

Hard to book...

Not happy, couldn't book parking and no guidance on why on the website