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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,051 verified reviews

5 stars3,205
4 stars636
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Maria Thurston

2 weeks ago

Easy to book with as an agent

As a Travel Consultant, I book cruises regularly, so I know how important it is to have a cruise line that is efficient, helpful and easy to deal with. I’ve recently booked a cruise with Ambassador and I have to say, the whole process has been so easy. The staff have been fantastic — friendly, helpful and incredibly efficient. Everything has been dealt with quickly and professionally, which makes my job so much easier. I haven’t sailed with Ambassador yet, so I can’t comment on the onboard experience just yet, but if the booking experience is anything to go by, I’m really looking forward to my cruise! Thank you, Ambassador, for making the booking process so straightforward. I can’t wait to get on board! 🚢😊

Ambassador Cruise Line Service Rating

Neil Sadler

2 weeks ago

Simply the Best

Quick and easy, concise and accurate

Ambassador Cruise Line Service Rating

Dorothy Hankinson

2 weeks ago

A cruise from belfast..brilliant

I'm new to cruising so rang to book my trip. I spoke to a lovely lady called Michelle who knee her stuff and was able to help me choose a cabin. There was also no hard sell to get me to buy other things.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Efficient.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

A very easy online booking procedure.

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Kerry was very helpful, informative and made booking our first cruise easy. . Thank you

Ambassador Cruise Line Service Rating

John Brogan

2 weeks ago

Great booking experience

Easy booking process. Very good value, Ambition is a great ship with good food and super service

Ambassador Cruise Line Service Rating

Trusted Customer

2 weeks ago

Booking a trip Ambassador cruising

Excellent service the lady that took our call was very helpful & friendly & professional explained everything. Looking forward to to our trip

Ambassador Cruise Line Service Rating

Andrew Price

3 weeks ago

Great

Easy and helpful

Ambassador Cruise Line Service Rating

Carol White

3 weeks ago

Very good

Ambassador Cruise Line Service Rating

Charles Long

3 weeks ago

Easy booking.

Website easy to navigate and use.

Ambassador Cruise Line Service Rating

Susan Broad

3 weeks ago

efficient

Booking service was excellent agent was knowledgable and pleasantly efficient as to the cruise itself we will see

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Always polite and knowledgeable. Answer all my questions. The booking process is so swift and easy to use.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

With Ambassador no fly cruises your holiday starts when you step aboard!

George was excellent. He guided us through all our options and explained everything to us. He was very knowledgeable and listened to us before responding. He was very helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Friendly attentive staff and value for money

Excellent personal service Especially good when staff remember your name

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Agent very patient and helpful

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Booking experience.

Changing my booking was straightforward. Helpful staff and very supportive. No issues at all.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

delay in booking appearing on account

experience started off well. but booking seemed to take ages to appear on the app/website. All was well after 48hours

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

new holiday experience

easy to book and going places i want to go. looking forward to this cruise with a company i have never tried before.

Ambassador Cruise Line Service Rating

Dawn Shotton

3 weeks ago

Good value cruise from a port near by

Very good helpful staff,good destinations good value