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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,031 verified reviews

5 stars3,184
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Second home

Experience was good but would have liked to have got my veterans discount as we both have more than done our bit for country over 50 year between us.

Ambassador Cruise Line Service Rating

mervyn symonds

8 months ago

we love small ships

we have been with Ambassador before ,but this booking i cannot find in MY BOOKING ,so we can order dinning times ect

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Ambassador cruise line services. Helpful and friendly

Friendly helpful and honest

Ambassador Cruise Line Service Rating

Carol Atkins

8 months ago

Great service

Clear instructions to follow

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Ok

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Polite friendly professional

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy online booking

Easy to book online.

Ambassador Cruise Line Service Rating

Linda Payton

8 months ago

New to Ambassador

It was easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Good value

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Helpful assistance

Very helpful and take time to explain everything.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

To early for a review just been booked it.p

I'll can answer that question better at the end of the cruise.

Ambassador Cruise Line Service Rating

William Lockhart

8 months ago

Ambition again

Telephone booking was excellent. Everything explained clearly and the agent was friendly during the whole process which didn't take too long. This will be the second time on Ambassador and we're looking forward to it.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

100% service

Straight forward very helpful lady answered all my questions very informative explained everything perfectly

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Good booking experience

Easy to book online with everything explained all the way through. Good prices and the itinerary looks good.

Ambassador Cruise Line Service Rating

Jo Jo

8 months ago

Easy booking process

Easy to navigate website to make a booking. No need to call anyone - just go online and book 😊

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

good ships

we all ways travel with Ambassador and never had problems.. I had to go to hospital in Iceland and arrangements made were ok. We have booked your next trip in may

Ambassador Cruise Line Service Rating

Christopher Gordon

8 months ago

Excellent friendly service.

Saw. A Cruise on the web site. Phoned up and spoke to Louise. Explained what i was interested in. She checked on her system and because I had. Checked before phoning I had blocked the system. Louise took my phone number and once the system cleared book the cruise for me. She then phoned back at the time she said that she would and we finished the process. I was very impressed with the way she felt with me and was very friendly. Didn’t make me feel that I was just “another” client. Great asset to the Company and made me feel confident enough to book cruises with Ambassador in the future.

Ambassador Cruise Line Service Rating

RICHARD JENNINGS

8 months ago

Very good service

Very good service calm and professional people dealing with bookings give confidence

Ambassador Cruise Line Service Rating

Graham Hobden

8 months ago

Friendly personal service.

Excellent that’s why we are using them once again.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very friendly staff, great service from booking to disembarkation,

Spoke to lovely Emma, she booked everything we needed for our cruise, no rush and very thorough