Ambassador Cruise Line Service Rating
Trusted Customer
8 months ago
Second home
Experience was good but would have liked to have got my veterans discount as we both have more than done our bit for country over 50 year between us.
Or prefer us to give you a callback?

Based on 4,031 verified reviews
Trusted Customer
8 months ago
Second home
Experience was good but would have liked to have got my veterans discount as we both have more than done our bit for country over 50 year between us.
mervyn symonds
8 months ago
we love small ships
we have been with Ambassador before ,but this booking i cannot find in MY BOOKING ,so we can order dinning times ect
Trusted Customer
8 months ago
Ambassador cruise line services. Helpful and friendly
Friendly helpful and honest
Carol Atkins
8 months ago
Great service
Clear instructions to follow
Trusted Customer
8 months ago
Ok
Trusted Customer
8 months ago
Polite friendly professional
Trusted Customer
8 months ago
Easy online booking
Easy to book online.
Linda Payton
8 months ago
New to Ambassador
It was easy to book
Trusted Customer
8 months ago
Good value
Excellent
Trusted Customer
8 months ago
Helpful assistance
Very helpful and take time to explain everything.
Trusted Customer
8 months ago
To early for a review just been booked it.p
I'll can answer that question better at the end of the cruise.
William Lockhart
8 months ago
Ambition again
Telephone booking was excellent. Everything explained clearly and the agent was friendly during the whole process which didn't take too long. This will be the second time on Ambassador and we're looking forward to it.
Trusted Customer
8 months ago
100% service
Straight forward very helpful lady answered all my questions very informative explained everything perfectly
Trusted Customer
8 months ago
Good booking experience
Easy to book online with everything explained all the way through. Good prices and the itinerary looks good.
Jo Jo
8 months ago
Easy booking process
Easy to navigate website to make a booking. No need to call anyone - just go online and book 😊
Trusted Customer
9 months ago
good ships
we all ways travel with Ambassador and never had problems.. I had to go to hospital in Iceland and arrangements made were ok. We have booked your next trip in may
Christopher Gordon
8 months ago
Excellent friendly service.
Saw. A Cruise on the web site. Phoned up and spoke to Louise. Explained what i was interested in. She checked on her system and because I had. Checked before phoning I had blocked the system. Louise took my phone number and once the system cleared book the cruise for me. She then phoned back at the time she said that she would and we finished the process. I was very impressed with the way she felt with me and was very friendly. Didn’t make me feel that I was just “another” client. Great asset to the Company and made me feel confident enough to book cruises with Ambassador in the future.
RICHARD JENNINGS
8 months ago
Very good service
Very good service calm and professional people dealing with bookings give confidence
Graham Hobden
8 months ago
Friendly personal service.
Excellent that’s why we are using them once again.
Trusted Customer
8 months ago
Very friendly staff, great service from booking to disembarkation,
Spoke to lovely Emma, she booked everything we needed for our cruise, no rush and very thorough