Ambassador Reviews

Good

Easy to book

It was easy to book and your advisor was very helpful as we were trying to book 3 cabins under separate bookings. All done and our cabins are all close together and bookings are linked

Just Booked

The on line booking was easy to di

Sue

The website was easy to navigate and book. Looking forward to a lovely break!

SAIL ON SEA

It was good mo problems but I booked on line

Booking process very good.

Very easy to book. Very efficient so far.

It was very good .and very knowledgeable

5 star

My experience with the Ambassador was 10/10. Everything about the Ambassador was excellent. From staff to service entertainment and much more 5 star class

Really?

The process of choosing our cruise and booking a cabin went smoothly using your app.

Happy customer

Audra helped us book our cruise. She was so knowledgeable and made booking so easy. Audra explained everything from the start to the end of the booking. Making sure that all the information was correct and that we were happy with our booking.

Don't hesitate to book

It was so easy to book and find a suitable cabin.

Ease of booking

Easy to book and ease of making choices

Not been yet so couldn’t say

Great as I made a mistake upon booking for next year not this one it was quickly resolved

Superb

Very friendly. Easy to book. Have cruised with Ambassador on a number of previous occasions. Always the same standards both in ease of booking and cruise.

Best cruise ship ever.

This will be our 5th cruise on Ambience & we won't go anywhere else. EXCELLENT service, food etc.

Upgrading cruise experience

We were changing cruise and it was a simple process. One criticism would be the administration fee when we were upgrading to a longer cruise and a far superior cabin. That was a bit penny pinching.

Booking and follow up process

This refers to the booking process, and the efficiency of the booking agent, when I telephoned with a further request. It is unusual to be able to reach a REAL person without much fuss and bother and having to battle with a ROBOT. Not only was it relatively quick and easy to get through, the agent was very friendly and efficient. Cannot comment on the actual cruise, as I have not yet travelled with Ambassador

Making Contact

Had an initial problem with online but resolved it. Phone contact was great but line often busy. A good time to call was suggested by the operatot. Know policy is to deal with people who are soon due to aail but as a new customer found it a little off puting as I felt my enquiry was important.

The journey so far…

Only booked the cruise so far but the experience was really easy. Looks like great value for money. We’ll wait to see how the cruise goes.

Lovely ship with all the trimmings

Easy to book on a cruise line l have used a few times before