Ambassador Reviews

I had a simple question which needed a simple answer and the Ambassador customer service agent dealt with it very efficiently.

Looking forward to our cruise.

Lady was very helpful and gave me good advice, explaining everything clearly.Can't wait to

Excellent

Cruise booking

I saw the cruise with Marti and Tony on Facebook and found the link to book it. Which was all very straightforward. All booked in online with no complications. Confirmation of booking received by email and invitation to log into my Ambassador sailing which gives me all the information I need about the cruise. Can't wait for October :)

Absolutely brilliant staff very combative prices and beautiful ships

trouble free booking

Pleasant experience with a very helpful and courtesy administrator. Nothing was too much trouble and she made you feel that nothing was too much trouble.

Great cruise ,lots of different Islands, super holiday..

The ship Renaissance was lovely lots of room in our ocean view cabin. The staff were so helpful and friendly nothing was too much trouble. Evening meal was superb (with a definite French influence.)

Easy to book very good service

The agent was very helpful 👌 she even rang me back to complete the booking.

Brilliant

First class and very helpful

Great customer service.

A very pleasant experience with customer service. Very polite and took the time to make sure that all was taken care of.

Thank you

Helpful. Explained options clearly and processed new arrangements efficiently

J ust great can't ask for more. Good for smokers and no children

Great Guest service

Quick response, supplying the information and confirmation I needed re linking our booking with our friends.

Very easy

Very friendly and explained ever step clearly.

I booked online and it was very easy.

Happy cruising

Excellent service and assistance. We have previously cruised with Ambassador and look forward to repeating the enjoyment.

Car parking

I only added on car parking but everything was done very efficiently and easy

A good booking experience

It was fast and efficient; we able to book the cruise we wanted, sailing from Dundee which suits us.

booking earlier

this will be are 3rd booking paid for a drinks package week later half pricedrinks package on offer phoned up and was told its my fault for booking earlier so this cruise has cost us £800 more so the best thing is don't book earlier

Professional and informative

I’m don’t wait too long to speak to the agents on the phone.,Very helpful and professional and able to answer every query I had. Looking forward to the cruise