Ambassador Reviews

Booking cruise

All online so OK so far. Only drawback cabin numbers hard to find on small pictures of the ships decks.

The representative was extremely helpful and friendly. The transaction was seamless.

Great company

Excellent service great company looking forward to our trip

Easy to book and very helpful advisor on the phone. Looking forward to the holiday now.

Excellent service 👏

Cameron, was very helpful and made booking stress free. He spoke clearly and explained the questions I'd ask him, very good. He seems OK with me asking him to repeat the answers I had not fully understood. In my opinion he's a credit to your sales team.

No service received

Ambassador customer service

I had to contact customer service who were perfect, knowledgeable, helpful and very pleasant.

Our 1st cruise

very easy to book and great packages available at reasonable prices

Good value - smaller ships - better quality than the bigger ships

Easy to book - good value Booked many Ambassador cruises. Even better now they sail from Portsmouth. Hope to book many more Smaller ships - less busy - better quality of guests. Good food, entertainment etc

Totally met my needs.

Easy Booking.

Easy on line booking. All the information required in an accessible format.

Easy bookig

Our first time booking with Ambassador Cruise Line and found the website very informative and easy to navigate. The faqs answered any questions we had. Now looking to boarding in July

Easy to book. Have cruised with Ambassador before, and enjoyed the experience, so decided to take another cruise with them.

The website order process is easy to understand, the online form easy to fill, although the numbers for days in the week and for the years were a bit of a struggle to get right, overall really good.

Fantastic Cruise experience

We have travelled with Ambassador numerous times and it's down to an excellent cruise experience, fantastic service and value for money. You are always made to feel special and it brings us back time and time again.

Easy to complete booking

Booking was very easy to complete and understand hopefully the cruise will be as straightforward. Would be nice to get a follow up a week after booking to outline the next steps.

Question about accessible cabins on board.

We were interested in booking a cruise to see the Northern Lights but had a couple of questions about suitable cabins due to my wife’s mobility problems. The agent I spoke to explained exactly what cabins were available to meet our needs and the facilities in each of them. She knew the layout of the ship in great detail. Within a few minutes I had chosen which cabin we wanted and booked there and then. Excellent customer service.

Booking service

Excellent

easy upfront cruise pricing

everything was easy yo go though with up front costs and self explanatory cost as you build your cruise, the only gripe was could not add parking and insurance at the same time but apart from that all ok

Just booked anothe Ambassador cruise.

Just booked our 4th cruise with Ambassador, our second on Ambience. We have always found the cabins comfortable, the food great, the entertainment first class and the staff very friendly. Great value for money.