Skip to main content
Back to home

Ambassador Reviews

Booking Experience

4.7/5

Based on 4,051 verified reviews

5 stars3,205
4 stars636
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Kevin Taylor

3 weeks ago

Great service

Simple and easy to book,very friendly and efficient. Really looking forward to the cruise.

Ambassador Cruise Line Service Rating

Kathleen Dawson

3 weeks ago

Excellent no hassle booking

Straightforward easy to book with very pleasant member of staff who talked me through the booking and answered any questions that l had. Immediate confirmation e mailed to me

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Was my first cruise and it was amazing. The food so good. The staff were j.

It was fantastic

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Always friendly and efficient.

Always friendly efficient staff. Would prefer not having to go through AI for customer service first though.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Bargain price at short notice

Polite and efficient

Ambassador Cruise Line Service Rating

Keith Roberts

3 weeks ago

My Experience

Been on Ambassador twice now and have had great experiences on both. Just booked a third trip and hopefully it'll live up to the previous times.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Friendly knowledgeable staff. Kerry was excellent.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

successful booking

very helpful.polite knowkedgable and considerate staff

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Happy, calm, efficient.

The agent we spoke to took us through the process calmly and efficiently even though the phone connection was not good.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Happy cruising

Excellent, professional and helpful and also managing to be friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Booking was easy enough, but it would be helpful to have more information regarding details of passengers' protocols when on board. I had to go to AI to find more information.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Would give 5 but took to long to answer

Ambassador Cruise Line Service Rating

Raymond Gooding

3 weeks ago

Second time - hopefully!

Done on-line so very easy. No problems. I have sailed with Ambassador before and am aware of the high standards to expect. I am really looking forward to sailing again but can only depart from Avonmouth, as my wife has a mobility problem and I no longer drive.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Ambassador great all round cruise line.give them a go you wont be sorry.

They are quick efficient and polite,and nothing is ever a bother.and are very good at keeping you in the loop.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Couldn’t fault it

Service from staff in all areas was excellent, food was good and the entertainment was excellent. First cruise for my sister and she loved it.

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Very helpful

Very helpful

Ambassador Cruise Line Service Rating

Kevin Still

3 weeks ago

2nd time now, 53 cruise done in total, Ambassador good value for money.

I had a question yo ask and the phone was answered quick and it was an English lady who was very helpful.

Ambassador Cruise Line Service Rating

Jayne Jones

3 weeks ago

Cruising with Ambassador

It was easy to book via the website, I have sailed with Ambassador a few times and always had a good time

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Service Review

Excellent nice friendly operator