Ambassador Reviews

Reliable company. Good food and service.

Previous cruise was good so booked again. Online booking process is easy to use.Reliable

Amazing

Amazing, the lady who booked my Cruise was lovely and kind and efficient and delightful.

Good

My first cruise my customers have been on ambience and said it’s amazing can’t wait to go

Price matching and booking

I called to price match a cruise with Iglu travel. The Ambassador rep did not quibble and verified the price difference. I then booked my holiday in a simple and straightforward way. I was pleased with the direct and informative way my booking was made.

Great service

Great service from the team as usual, great company, great cruises. Would recommend to all.

Very helpful.

Unfortunately I had had to Cancel my booking. I was given helpful information from Cruise Services by Lauren. But I do want to book again later in the year!!. Lynne.

Friendly company

Friendly and attentive A small but You ring up to book your straight through When you have booked you can wait up to two hours to speak to somebody ( your words) I was replying yo a phone call from You that if missed Maybe if you booked you can install a we will ring you back you don th lose your place service ??

First booking with Ambassador

Excellent customer service thank you. My first booking with Ambassador and my first cruise booking for 20+ years. Very helpful.

Easy to make the booking

A+

Problem on line, resolved effectively by kerry

Good experience

Good service,very helpful. Knew a lot about the cruise.

Initial problem sorted very quickly

We had a problem after initial booking and emailed guest services. We received a reply and resolution within a few hours. We were very impressed with the service after the problems we had initially.

Telephone booking

Long wait for the the phone to be answered but then very efficient once I was speaking to someone

Excellent

Excellent. Very easy to book.

Great service

The young lady was very helpful friendly and professional talked us through it all

Brilliant

Excellent Service

Booked

Prompt and excellent

Excellent experience

Everything, we liked it so much we booked on the Ambience in March