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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,026 verified reviews

5 stars3,182
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Ease of booking

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

They answered my query within a few working days which I was pleased about.

Ambassador Cruise Line Service Rating

Diane Jeffryes

9 months ago

Fast and efficient booking over the phone!

Second cruise booked in a week and once again excellent service. We really can not get enough of Ambassador Cruise Line. I have recommended family and friends and they’ve all had a great time. You really do receive the warmest welcome and sea.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Difficult to find one´s way through the website to submit datas. But when you call Ambassador they are very helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Fantastic as always.

Good, as always. Phone answered promptly and efficiently. We changed our plans recently and this was done with no problem or query. Will be going on more cruises hopefully!

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy to book online

Online booking straight forward and easy to do. Just booked our second cruise out of Liverpool. Would definitely recommend giving Ambassador a go.

Ambassador Cruise Line Service Rating

Sarah Forster

9 months ago

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy peasy

Absolute straight forward. Very nice person taking the booking, very helpful.

Ambassador Cruise Line Service Rating

Irene Bonner

9 months ago

Excellent service when booking a cruise

Fast, friendly, helpful service

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Very good service. Happy to help with any enquiries

Very good . Very willing to help and answer any questions. Couldn't be happier with the service.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

An inspiring chat

The agent was very polite; efficient; knowledgeable; she was most helpful & pleasant

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Simple and Easy booking process

The website was very easy to use. I found the information required easy to input. Overall it was very quick to use, and book my cruise. And the holiday was excellent value.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Simple

Exelet

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Straightforward.

Helpful, straightforward and friendly.

Ambassador Cruise Line Service Rating

Bailey

9 months ago

Excellent Price

Had contacted Ambassador earlier in month about a cruise. Lady- Louise- said she would call me if any price drop. She kept her promise. Very good service and excellent price. Really good value for money. Checked with friend. Able to go ahead. Booked online today. Overall, easy process but please please get your IT dept to sort out thr drop down boxes for date of birth. Really do not work properly. If companies want customers to use an onlone service, then provide a good customer interface. Also drop down box on this page. If high perecentage of customers from UK, then put that first on list. Happy to discuss the issues.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

N/a

As expected

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Ambassadors Choice

So easy to book and searching for information Great "MY SAILING PAGE " With parking etc Thankyou

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Fast, uncomplicated booking service with immediate and thorough response.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Affordable cruising

Good selection of cruises at affordable prices.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy booking.

Easy to do online booking.