Ambassador Cruise Line Service Rating
Trusted Customer
9 months ago
Ease of booking
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Based on 4,026 verified reviews
Trusted Customer
9 months ago
Ease of booking
Trusted Customer
9 months ago
They answered my query within a few working days which I was pleased about.
Diane Jeffryes
9 months ago
Fast and efficient booking over the phone!
Second cruise booked in a week and once again excellent service. We really can not get enough of Ambassador Cruise Line. I have recommended family and friends and they’ve all had a great time. You really do receive the warmest welcome and sea.
Trusted Customer
9 months ago
Difficult to find one´s way through the website to submit datas. But when you call Ambassador they are very helpful.
Trusted Customer
9 months ago
Fantastic as always.
Good, as always. Phone answered promptly and efficiently. We changed our plans recently and this was done with no problem or query. Will be going on more cruises hopefully!
Trusted Customer
9 months ago
Easy to book online
Online booking straight forward and easy to do. Just booked our second cruise out of Liverpool. Would definitely recommend giving Ambassador a go.
Sarah Forster
9 months ago
Excellent
Trusted Customer
9 months ago
Easy peasy
Absolute straight forward. Very nice person taking the booking, very helpful.
Irene Bonner
9 months ago
Excellent service when booking a cruise
Fast, friendly, helpful service
Trusted Customer
9 months ago
Very good service. Happy to help with any enquiries
Very good . Very willing to help and answer any questions. Couldn't be happier with the service.
Trusted Customer
9 months ago
An inspiring chat
The agent was very polite; efficient; knowledgeable; she was most helpful & pleasant
Trusted Customer
9 months ago
Simple and Easy booking process
The website was very easy to use. I found the information required easy to input. Overall it was very quick to use, and book my cruise. And the holiday was excellent value.
Trusted Customer
9 months ago
Simple
Exelet
Trusted Customer
9 months ago
Straightforward.
Helpful, straightforward and friendly.
Bailey
9 months ago
Excellent Price
Had contacted Ambassador earlier in month about a cruise. Lady- Louise- said she would call me if any price drop. She kept her promise. Very good service and excellent price. Really good value for money. Checked with friend. Able to go ahead. Booked online today. Overall, easy process but please please get your IT dept to sort out thr drop down boxes for date of birth. Really do not work properly. If companies want customers to use an onlone service, then provide a good customer interface. Also drop down box on this page. If high perecentage of customers from UK, then put that first on list. Happy to discuss the issues.
Trusted Customer
9 months ago
N/a
As expected
Trusted Customer
9 months ago
Ambassadors Choice
So easy to book and searching for information Great "MY SAILING PAGE " With parking etc Thankyou
Trusted Customer
9 months ago
Fast, uncomplicated booking service with immediate and thorough response.
Trusted Customer
9 months ago
Affordable cruising
Good selection of cruises at affordable prices.
Trusted Customer
9 months ago
Easy booking.
Easy to do online booking.