Ambassador Reviews

Booking online was easy. I had to speak to customer services and was impressed with the response time and assistant.

Ease of booking

The online booking interface is user friendly. I look forward to experiencing the service on board.

Booking

Only booked a holiday so far

Great service

Booking online easy but no cabins. Telephoned and got quick reply and was found a perfect cabin at a good price. They gave me the online discount too.

Warm friendly with excellent food and entertainment

This will be my 4th cruise with them and every one has been special and I am hoping for the same this time

Changes to Booking

Excellent and helpful service. We wanted to change our cruise, and this was carried out most efficiently.

Absolutely amazing Ambassador

We always receive superb service from Ambassador Cruise line. Booking to being onboard is just the best experience. Great homely ships, fabulous food, superb entertainment and the crew are amazing. Looking forward to our next three cruises 💜

Excellent as usual

Booked on line

No service, booked on line.

Excellent service

Excellent efficient professional Julie was a great ambassador for ambassador

Friendly and professional member of staff called Kerry linked my solo booking to my friend’s booking. Very straightforward

Happy cruise

I found it easy to book and plenty of information.

Excellent, Friendly and helpful staff

Excellent, Friendly and helpful staff, went above and beyond to help me book my holiday.

Excellent service

Parking

We made a phone call to add port parking to our booking. Phone answered promptly and booking successfull.

A good on line experience!

The booking was relatively easy to navigate on line. Would have liked to have been acknowledged up front as an existing customer but otherwise a good experience.

Brill

Very helpful, efficient and straightforward. Only thing I didn't like was the repetitive holding music/song.

Tailored to British tastes

We think Ambassador is about the best cruise line we've used. It's tailored to British tastes. Travelling from Tilbury makes the start of the journey easier. We've found the food and service excellent and not being huge ships we get the personal touch. The entertainment is also excellent.

Excellent service. Only my second cruise with Ambassador but already looking forward to it

Friendly, efficient Cruise Company

I have cruised with Ambassador Cruise line before and each time I have an enquiry about a cruise, the telephone staff are always very helpful and friendly.. The booking process is always handled smoothly and professionally and the follow up online confirmation is very quick.