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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,035 verified reviews

5 stars3,194
4 stars635
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Ann D

10 months ago

Easy to navigate

Booked online. Easy to navigate. Very pleased with the deal we were able to obtain.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

It's simple

Quick and easy to book.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Quick service Lot of information Only minus is the solo supplement. All good

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Adding to my October booking.

The young lady who answered my call on Christmas eve was very helpful and polite. Merry Christmas

Ambassador Cruise Line Service Rating

Andrew Atherton

10 months ago

Cruise booking with ambassador

Booking with ambassador was really easy the staff was very helpful and friendly, they answered our questions with ease, and explain everything we was unsure of, making the booking really easy

Ambassador Cruise Line Service Rating

LESLIE RAINSLEY

10 months ago

Very good.

Ambassador Cruise Line Service Rating

Ron Monk

10 months ago

Excellent website

I booked on the website. It is one of the easiest holiday booking websites to navigate that I know.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

The journey so far has been trouble free so far, let the holiday be the same 😁🙏

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

So far I’ve only booked on line but I did call and although the answering message said it could be a long wait it was quick and no problem so so far very good

Ambassador Cruise Line Service Rating

Ron Monk

10 months ago

Great service

Very prompt responses to my questions. And suggestions to solve my problem.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Recommended

Polite customer service, very good on board service, food very good, entertainment very good & varied

Ambassador Cruise Line Service Rating

Jane Baciley

10 months ago

Booking

Quick, easy to do and informative

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

They couldn’t do enough for me

Ambassador Cruise Line Service Rating

Jennifer Hunt

10 months ago

Brilliant

Brilliant. Pleasant lady. Put my mind at rest

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Stressful booking from abroad & shame it can't revert to travel agent

Cruise was booked whilst I was abroad. I didn't manage to book online, presumably because of an issue with the WiFi connection. Similarly over the phone numerous attempts were needed to pay the deposit. Your agent was patient and finally succeeded. On my return I went to our local travel agent, wanting the booking returned to them. Apparently as it was just over 2 weeks that wasn't possible. That was disappointing as we missed out on points plus they usually print the boarding passes and luggage labels for us.

Ambassador Cruise Line Service Rating

Linda Walker

10 months ago

Trip to relax ,unwind,and view the beautiful Fiords.

Very good ,it was quick and easy to do.My future cruise booking will give me something to look forward to.

Ambassador Cruise Line Service Rating

Elisabeth Stangier

10 months ago

I am completly satisfied with the service in every contact I had.....

Good and correctly, Mrs, MIchell very helpfull, nice and good informed. I had personal contact by phone with her.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Ok website - heavy T&C’s check if details are ok for you.

Strange question as booked on line no service given? Website works- could be clearer on check out about what was being booked Huge T&C documents in a link… not very confidence building when you read it.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Tried to book on line. It wouldn’t take my payment for some reason. Had excellent service from Emma and then Charlie