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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,034 verified reviews

5 stars3,190
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Susan Patterson

10 months ago

Not able to contact

No reply to emails waiting on phone for hours dreadful

Ambassador Cruise Line Service Rating

Gary Munday

10 months ago

Another cruise with Ambassador

This will be the third cruise. Straight forwards booking proceedure. Previous cruises all been good.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Cruise booking

I booked the cruise with Mare e Tony, which will be next October 2026. The booking procedure is clear. The website is also clear and detailed.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Good Services

It’s my first time to book an Ambassador cruise, Kerry provided a very good service.

Ambassador Cruise Line Service Rating

Keith Chaplin

10 months ago

Value for Money.

Excellent service and value for money. Ambassador made the whole experience very enjoyable.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Feefo feedback

The service appears to be everything it should be. Which it should be. I don't think I should heap praise upon them for doing what they should be doing, but I would certainly criticise them if they didn't do what they should do.

Ambassador Cruise Line Service Rating

Amanda Lyons

10 months ago

Cruises with no flying from local ports

Really easy to use website. Some competitively priced cruises which are none fly. Great offer of 25% offcsome cruises.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Patient, honest, good listeners.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Easy to use website

The website was very easy to use. Booking options were very simple and easy to understand.

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Great service

Excellent service , Caroline was efficient and helpful and booked the cabin we wanted no problem

Ambassador Cruise Line Service Rating

Trusted Customer

10 months ago

Helpful and made our booking easy

Very helpful

Ambassador Cruise Line Service Rating

Stephen Siviter

10 months ago

Simple and fast, everything was answered. Informative pages.

Ambassador Cruise Line Service Rating

Kerry M

10 months ago

Low deposit

Easy to website, lots of choice and a mixture of itineraries. An exceptionally low deposit helps the budget. Cabin choices good and a good price for the cruise

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

very easy to book and helpful

Ambassador Cruise Line Service Rating

Pauline Jones

11 months ago

Helpful and pleasant staff

Very helpful staff helped with booking that was right for me.

Ambassador Cruise Line Service Rating

Edward Gropper

11 months ago

Always excelllent

Ambassador Cruise Line Service Rating

Lesley Attwater

11 months ago

Feel safe, homely, friends, food, entertainment, .

Out standing in eveyway just like family we have booked again in May. 2026.

Ambassador Cruise Line Service Rating

David Lawrence

11 months ago

Service

Can't do enough to assist

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Good service

The website worked well, to enable a booking on line. The email response has been quick also.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Does what it says on tin

Good. Website was clear on offers available. Easy to book online. Could find all info i wanted