Ambassador Cruise Line Service Rating
Susan Patterson
10 months ago
Not able to contact
No reply to emails waiting on phone for hours dreadful
Or prefer us to give you a callback?

Based on 4,034 verified reviews
Susan Patterson
10 months ago
Not able to contact
No reply to emails waiting on phone for hours dreadful
Gary Munday
10 months ago
Another cruise with Ambassador
This will be the third cruise. Straight forwards booking proceedure. Previous cruises all been good.
Trusted Customer
10 months ago
Cruise booking
I booked the cruise with Mare e Tony, which will be next October 2026. The booking procedure is clear. The website is also clear and detailed.
Trusted Customer
10 months ago
Good Services
It’s my first time to book an Ambassador cruise, Kerry provided a very good service.
Keith Chaplin
10 months ago
Value for Money.
Excellent service and value for money. Ambassador made the whole experience very enjoyable.
Trusted Customer
10 months ago
Feefo feedback
The service appears to be everything it should be. Which it should be. I don't think I should heap praise upon them for doing what they should be doing, but I would certainly criticise them if they didn't do what they should do.
Amanda Lyons
10 months ago
Cruises with no flying from local ports
Really easy to use website. Some competitively priced cruises which are none fly. Great offer of 25% offcsome cruises.
Trusted Customer
10 months ago
Patient, honest, good listeners.
Trusted Customer
10 months ago
Easy to use website
The website was very easy to use. Booking options were very simple and easy to understand.
Trusted Customer
10 months ago
Great service
Excellent service , Caroline was efficient and helpful and booked the cabin we wanted no problem
Trusted Customer
10 months ago
Helpful and made our booking easy
Very helpful
Stephen Siviter
10 months ago
Simple and fast, everything was answered. Informative pages.
Kerry M
10 months ago
Low deposit
Easy to website, lots of choice and a mixture of itineraries. An exceptionally low deposit helps the budget. Cabin choices good and a good price for the cruise
Trusted Customer
11 months ago
very easy to book and helpful
Pauline Jones
11 months ago
Helpful and pleasant staff
Very helpful staff helped with booking that was right for me.
Edward Gropper
11 months ago
Always excelllent
Lesley Attwater
11 months ago
Feel safe, homely, friends, food, entertainment, .
Out standing in eveyway just like family we have booked again in May. 2026.
David Lawrence
11 months ago
Service
Can't do enough to assist
Trusted Customer
11 months ago
Good service
The website worked well, to enable a booking on line. The email response has been quick also.
Trusted Customer
11 months ago
Does what it says on tin
Good. Website was clear on offers available. Easy to book online. Could find all info i wanted