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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,188
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Very good booking service

Very good 👍

Ambassador Cruise Line Service Rating

Chief tortoise

11 months ago

Great value

.

Ambassador Cruise Line Service Rating

ROBERT ALAN POINTER

11 months ago

Easy website

Excellent and easy to use website. Straightforward booking.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Very straightforward to make the booking. Also different links are given to make contact for any information needed.

Ambassador Cruise Line Service Rating

Gareth Collins

11 months ago

Yet another survey for no reason

Havent been anywhere yet, what is point of sending survey out for filling a form out on the internet. The whole world has gone survey crazy. Not a good start Ambaasador

Ambassador Cruise Line Service Rating

Peter

11 months ago

Simple booking process

Simple booking process

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Online booking

We love travelling with Ambassador. The online booking is very straightforward. The ease of cruising from Tilbury is a bonus.

Ambassador Cruise Line Service Rating

PAUL WILKINGS

11 months ago

Telephone conversation

Very Good and professional

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

O.K. but It would make it so much better if you were able to speak to a live person.

Ambassador Cruise Line Service Rating

David Mann

11 months ago

Easy booking

Booking was very easy.

Ambassador Cruise Line Service Rating

Jill Dunkley

11 months ago

New cruise to the Adriatic

Online booking only. Website easy to use.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

A Great British Cruise Line

Excellant, friendly polite and honest replies to questions

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Good website

Website is easy to navigate in order to make a booking. Then sailings added to your dashboard enables speedy embarkation.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Easy booking by phone.

The service agent was very helpful in finding a suitable cabin and explaining the options for the evening meal.

Ambassador Cruise Line Service Rating

David Woodward

11 months ago

Easy booking

Very easy to book. Got through the procedure with no issues.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking the Ambience

Booking on the Ambassador website was straightforward and simple. I had no issues.

Ambassador Cruise Line Service Rating

Diane Barnes

11 months ago

Perfect service from knowledgeable and friendly and efficient member of staff

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Christmas 2026 cruise

So easy to book website very easy to navigate. We booked ambassador cruise because of our recent trip to Amsterdam, Rotadam and Honfleure which was so lovely.

Ambassador Cruise Line Service Rating

David Knight

11 months ago

Ideal website and service

Great choice and competitive prices, lots of information and excellent easy to use web site.

Ambassador Cruise Line Service Rating

Terry White

11 months ago

Terry White

The holiday offer was brilliant, your agent was knowledgeable and efficient. You gave us exactly what we were wanting