Ambassador Reviews

Excellent telephone manner

Helpful lady on the telephone booking

Great Service.

Booked online - it was very straightforward. Emailed the service desk who were very helpful too. Great service.

So helpful

The lady on the phone was so nice and helpful this is a try cruse if it is ok then we will book another cruise

Great service

I booked on line and was extremely pleased with the service and how easy it was to book

Resolved my problem straight away.

Helpful booking agent

Very helpful at booking explained all my questions

Good experience

Weary informative and easy to follow.

Usually great but seemed like website kept going down mid booking/payment. In the end I wasn't 100% sure it had gone through and it took ages for the email confirmation to come through

Winter trip

Easy to manoeuvre

Booking is confusing if not computer literate, paperless is not always best

Louise ,who I spoke to was extremely helpful and talked me through the booking procedures , as a 79 year old ,not very good on computers I found it very confusing, not sure I would ever consider doing it myself .

Kerry was very helpful

Kerry was very helpful and understanding

Have been with Ambassador twice before and had a wonderful ezperience.

Excellent, with friendly, knowlageable staff.

Brilliant

Excellent

Online, was easy to organise a cruise

It was very good and simple to book

Very good

Kerry was wonderful !!!!

Good all round

Easy to use website good choice of destinations

Easy booking process

Telephone booking with Audra who was efficient, helpful & professional. An easy process and so good to talk to a real person.

Exceptional service once again

Exceptional service from the booking agent. We had many requests etc to ensure that we were linked bookings with friends who had booked a couple of days previous.