Ambassador Cruise Line Service Rating
Trusted Customer
11 months ago
I did all the booking online myself
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Based on 4,030 verified reviews
Trusted Customer
11 months ago
I did all the booking online myself
Andrew Robery
11 months ago
Easy
Easy work
Trusted Customer
11 months ago
trips
quite a time getting through on the phone
Trusted Customer
11 months ago
Easy booking and good communication.
Seamless booking online, easy to follow. Our 4th cruise with ambassador and each time we have booked direct.
Trusted Customer
11 months ago
Booking was easy
The staff listened carefully to our requirements and came up with the the booking we wanted.
Linda Stanley
11 months ago
Easy to book
I booked on line and all the information I needed was easily available. A quick smooth service.
Trusted Customer
11 months ago
Very good. Sailed eith you before and have more booked.
Trusted Customer
11 months ago
Northern lights
There are no sneaky add on charges. I ended up paying exactly what I thought I would pay. Having done 40+ cruises we love Ambassador.
Trusted Customer
11 months ago
Easy to book an excellent good price cruise
Straightforward booking; comprehensive details about cruise and facilities onboard ship; excellent prices; available discounts.
Jayne
11 months ago
Great service
I initially asked a question on the “chat” on the website. After a few minutes I was in a conversation with Kelly who said she would ring me and she did as promised a few minutes later. She was able to make my booking for me over the phone as I had been unable to get the Black Friday deal to activate online. She was extremely helpful and professional. Thank you!
Trusted Customer
11 months ago
We have traveled with you before and could not fault you
Very easy to book
Trusted Customer
11 months ago
Excellent Call Centre
Very impressed with both agents I spoke to, both Caroline and Mike. Very smooth process
Trusted Customer
11 months ago
Sailing with Ambassador is a breeze
I have sailed with Ambassador and would always recommend them .it is always easy to book with them
Michael Elsdon
11 months ago
Very good
Teresa Hatch
11 months ago
Excellent
JANE SMITH
11 months ago
Excited to be returning
It’s our 5th cruise with Ambassador; they just get it right. Ambience is our 2nd home.
Trusted Customer
11 months ago
Christmas cruising with Ambassador
Great value for money especially with the free drinks. Went on a Christmas cruise last year and enjoyed it so much, we are doing it again this year and now booked for next year.
David Ainscough
11 months ago
It's not my first time with ambassador thoroughly enjoyed my last cruise so booked again
Elaine Chance
11 months ago
Great job
Easy to book and confirmation came through quickly. Have been able to link it to my account already
Leslie Ward
11 months ago
Helpful and friendly
Very helpful and friendly