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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,030 verified reviews

5 stars3,187
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

David

11 months ago

Rebooking Ambassador

Having taken previous cruises with Ambassador I have always found the online booking process to be straightforward and efficient. Our past experience of the previous cruises encouraged going for this new trip. We have always found all the crew to be polite, helpful and efficient. Due to the smaller ships size the proximity to cities from docking gives for better/longer time ashore if desired.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

the service I received was very professionlly carried out.

Ambassador Cruise Line Service Rating

Paula Mulvihill

11 months ago

Superb service

Always enjoy my Cruises with Ambassador and today I booked online rather than call as I knew how busy they would be.

Ambassador Cruise Line Service Rating

Kevin Murphy

11 months ago

Learn and enjoy

Fantastic knowledgeable very helpful totally understanding and aware of my needs and wants Have been 100% from booking communication and service well done ambassador 10 out of 10 Thank you

Ambassador Cruise Line Service Rating

John Warren

11 months ago

2026 Jane MacDonald cruise booking process

The booking was straightforward and largely intuitive

Ambassador Cruise Line Service Rating

Gary Nevill

11 months ago

Cut off on the phone after 25 minute wait to get through

Waited 25 minutes to get through on the phone. But then got cut off and no attempt was made to call me back. Black Friday deal didn’t apply to my chosen cruise. Booked online at full price, so successful in making the booking, but rather disappointed with the process!

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Lov ambassador

Ambassador cruises give you everything we need to enjoy a cruise

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent as always. Love The Ambition it is amazing from embarking to disembarking .

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

So far it’s been a good experience

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Great Company

efficient and most helpful

Ambassador Cruise Line Service Rating

Ian Cook

11 months ago

The booking was very easy

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Good

Good

Ambassador Cruise Line Service Rating

Jane Tyler

11 months ago

Brilliant

5star what more can I say?

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Brilliant Throughout

Brilliant at every level

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking process very good!

I've given a 5 star review just for the booking process whic,h was extremely easy. If what I've heard from friends is true I'll be giving a 5 star review for the actual cruise too!

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

User friendly

Easy to use and very user friendly. Quick and efficient service.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Good site could do with a bit more detail of the packages

Good website but a little difficult to find specific information. Also not enough detail about the drinks packages which seem quite expensive.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking made simple

This is the first time I have booked with ambassador cruises and found the booking process very easy .

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

My booking.

The cruise was very easy to book, as always,

Ambassador Cruise Line Service Rating

James Lynch

11 months ago

Good

Friendly and professional