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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,030 verified reviews

5 stars3,187
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

ALAN CROWLE

11 months ago

Very good crew on the Ambassador cruises

we have been on 2 previous (excellent) cruises with Ambassador, we are looking forward to the next one

Ambassador Cruise Line Service Rating

stewart leech

11 months ago

great service

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent

Excellent on all fronts , very clean ; great food ; wonder entertainment; happy staff , 5 star all the way , we’ve booked two more 👍

Ambassador Cruise Line Service Rating

Andrea Richardson

11 months ago

Book now!

It’s a brilliant cruise line!

Ambassador Cruise Line Service Rating

MikeW

11 months ago

Easy and simple experience to book

This is our first booking with Ambassador Cruises. Very helpful with their advice with a follow up phone call to confirm an element of our online booking. The online booking process was very easy and straightforward. This made it a pleasant experience with no major issues. Well done Ambassador. So really looking forward to our cruise with them in 2026 which includes our 43rd wedding anniversary.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Great service

Very helpful

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

No problems with on-line booking.

Ambassador Cruise Line Service Rating

John Terry

11 months ago

Helpful

I spoke to two ladies, both were very helpful and explained the process superbly. Thank you

Ambassador Cruise Line Service Rating

Thomas Smith

11 months ago

Ease of booking your cruise with Ambassador

Straightforward to book online, happy with the price we paid, confirmation through straight away. Website easy to negotiate, good amount of detail/information to consider.

Ambassador Cruise Line Service Rating

Barry Hancock

11 months ago

Great service

I was unable to book the cruise online due to technical issues however it was an easy process to book over the phone. The lady at Ambassador who I booked the cruise with was very pleasant and helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Helpful and informative

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking Procedure

Straightforward online booking

Ambassador Cruise Line Service Rating

David Jameson

11 months ago

Wonderful Ambassador

Lovely ship, amazing staff and food was lovely Being able to drive to Tilbury for joining cruise was so much easier than flying, even though it meant a 200 mile drive it was well worth it. Due to health issues it has been about 10 years since we cruised and we had a fabulous time. We were on the Jane Macdonald cruise and visited Nordic countries for the first time. As a result of how much we enjoyed our selves we have booked an other cruise with Ambassador.

Ambassador Cruise Line Service Rating

philip Dicken

11 months ago

Online

Online it was quick and uncomplicted to book.

Ambassador Cruise Line Service Rating

Tina Lane

11 months ago

Next years Cruuse

Excellent told us everything

Ambassador Cruise Line Service Rating

Mike Boston

11 months ago

Simple

A quick and easy way to book a cruise

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

If the cruise is as good as the Sales we are in for a Great time

The booking agent could not have been more helpful Very knowledgeable regarding everything to do with the cruise

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excelllent very helpful telephone staff. Lost the call I rang back and a different agent just picked up where the other lady had been as if the break hadn’t happened

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Wonderful ships and service second to none

I have been on 2 Ambassador cruises and the service , food and ships are wonderful

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking problems- sorted

Very helpful staff., enabled me to sort out my sister-in-laws booking error.