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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,051 verified reviews

5 stars3,205
4 stars636
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Straightforward booking process

It was much easier to book a cruise on line than I thought and all went smooth;y

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking is "Easy Peasy" for my old brain.

All straight forward and easy to understand.I am elderly and not great with internet but I find Ambassador booking online very easy.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Friendly quick service

Very helpful & efficient

Ambassador Cruise Line Service Rating

Mary McDonald

11 months ago

Another satisfied customer

As I was on a cruise last year with this same ship leaving from Dundee and knew what to expect I wasn't disappointed The boking was easy to complete and I did correspond with one of the staff on line who was very helpful. I am trying to get some other members of my family to join us as they did so last year.

Ambassador Cruise Line Service Rating

Rex Palmer

11 months ago

I made this booking following having had to cancel a fly/cruise trip booked on Renaissance . Although over 4 months in the future Ambassador maintain they could not release any part of the deposit unless it was to another fly/cruise. My nwife and I have dealt with Ambassador several times since its formation and we have always had good service from them previously

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Cruise

Fine and easy

Ambassador Cruise Line Service Rating

Heather Doe

11 months ago

Very informed. Helpful. Quick.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Good value for money adult only cruise

Excellent

Ambassador Cruise Line Service Rating

Patricia Wilcox

11 months ago

Booking online with Ambassador

Booking our Cruise with Ambassador online was so simple & straightforward. The thing that took the longest, was deciding which cabin on which deck we should go for. Looking at the deck plans was very helpful in making a decision. Looking fwd to a cruise on Ambience after having been for 2 on Ambition, which we thoroughly enjoyed.

Ambassador Cruise Line Service Rating

Michael Ward

11 months ago

Booking with Ambassador

Terry was the call handler and she completed our queries with a professional manner and completed the booking process to our satisfaction

Ambassador Cruise Line Service Rating

Timothy Macey-Chappell

11 months ago

Great webpage. Easy to book

Ambassador Cruise Line Service Rating

Glynis Stanley

11 months ago

Very happy with Ambassador Cruises

I have booked a few cruises with Ambassador Cruises it’s very convenient for me leaving from Tilbury which is 20 minutes from me the Embarkment & Disembarkment is excellent really quick very organised the crew are very friendly & polite the entertainment is also excellent I would definitely recommend Ambassador Cruises

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Islands Wonder Caribbean cruise

I called to check details for an upcoming Caribbean cruise and spoke with Kerry who took my details and called back soon afterwards to confirm availability of the cruise.I booked immediately and Kerry made the who process simple and straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Amazing

Great ship great staff great food and great price

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

A ok

All OK 👍

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking my cruise was easy.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent service

Easy initial booking and lovely people to speak with on the phone.

Ambassador Cruise Line Service Rating

Lynda Ann Stares

11 months ago

Excellent and Efficient

Excellent service. Sorted out the problem we were having and rang us back when they said they would. Booking with them was made easy by their excellent efficient staff.

Ambassador Cruise Line Service Rating

Roger Lonsdale

11 months ago

Extremely helpful

Excellent service and help from the sales representative for Ambassador. The customer service department was also extremely helpful with information regarding bringing my electric bike on board.

Ambassador Cruise Line Service Rating

Patrick Nagle

11 months ago

Very good