Skip to main content
Back to home

Ambassador Reviews

Booking Experience

4.7/5

Based on 4,051 verified reviews

5 stars3,205
4 stars636
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

3 weeks cruis to Canaries and back

Efficient and polite . Haven't been on my booked cruise yet so will tell more after.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Fast and efficient, easy to do. Information given very helpful.

Ambassador Cruise Line Service Rating

Sy Lewis

12 months ago

Easy & Clear

As all-ways very simple and easy to follow On-Line Booking System

Ambassador Cruise Line Service Rating

Gillian Hurley

12 months ago

Very friendly

Everyone I spoke to where very friendly, supportive and knowledgeable.They were happy to explain things to me and made me feel comfortable and at ease.

Ambassador Cruise Line Service Rating

Susan Cooper

12 months ago

Stress free

Completely stress free experience. I was able to find the right cruise for my husband and I using on line booking.

Ambassador Cruise Line Service Rating

Dr Michael Stopper

12 months ago

Customer friendly pre-cruise

Not clear as to how free parking is claimed on valid cruises, or that opting out of automatic gratuities is available if desired, but the booking process is generally straightforward and customer friendly

Ambassador Cruise Line Service Rating

Brian Burton

12 months ago

Ambassador Cruised.

Simple, efficient, no problems.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Couldn't be easier to book online

Easiest booking process! Travelled with this company before and found the entire service really simple and easy!

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great Service

Excellent service, patient, helpful lady.

Ambassador Cruise Line Service Rating

Karen Dell

12 months ago

Simple

The information on the cruise was easily available and the booking made simple by leading the booker through the process.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

First Ambassador experience

Booked our first Ambassador cruise online. Whole process was very straightforward. Downloaded the App which looks pretty good. Entered all the personal details required and just waiting to complete the process which will be able to do a few days before departure

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Christmas and New Year’s cruise

Booked online, really easy and straightforward. Information good

Ambassador Cruise Line Service Rating

Raymond

12 months ago

Booking and Confirmation excellent.

The booking and after service has been excellent in every respect. I booked over the phone and the agent could not have been more helpful. Later the prompt assistance and response to the email I sent regarding the “refer a friend’ was first class.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Friendly, excellent cruise line. Would absolutely recommend

Loved the ambience of the ship, dtaff were very professional and friendly. Felt safe and cared for 10 out of 10

Ambassador Cruise Line Service Rating

John Banks

12 months ago

Very helpful Julie organised my booking very good,

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Very good

Yes very good service. Have to wait a while to get through by phone and it is annoying listening to that crashing music!

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Excellent as usual

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great services wonderful cruisees

Polite informed and efficient

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

January sun

Audra was easily understood.She explained things slowly & clearly & made the booking process stress free.I had confidence in her.

Ambassador Cruise Line Service Rating

Margaret Pengelly

12 months ago

Quick easy efficient