Ambassador Cruise Line Service Rating
Trusted Customer
12 months ago
3 weeks cruis to Canaries and back
Efficient and polite . Haven't been on my booked cruise yet so will tell more after.
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Based on 4,051 verified reviews
Trusted Customer
12 months ago
3 weeks cruis to Canaries and back
Efficient and polite . Haven't been on my booked cruise yet so will tell more after.
Trusted Customer
12 months ago
Fast and efficient, easy to do. Information given very helpful.
Sy Lewis
12 months ago
Easy & Clear
As all-ways very simple and easy to follow On-Line Booking System
Gillian Hurley
12 months ago
Very friendly
Everyone I spoke to where very friendly, supportive and knowledgeable.They were happy to explain things to me and made me feel comfortable and at ease.
Susan Cooper
12 months ago
Stress free
Completely stress free experience. I was able to find the right cruise for my husband and I using on line booking.
Dr Michael Stopper
12 months ago
Customer friendly pre-cruise
Not clear as to how free parking is claimed on valid cruises, or that opting out of automatic gratuities is available if desired, but the booking process is generally straightforward and customer friendly
Brian Burton
12 months ago
Ambassador Cruised.
Simple, efficient, no problems.
Trusted Customer
12 months ago
Couldn't be easier to book online
Easiest booking process! Travelled with this company before and found the entire service really simple and easy!
Trusted Customer
12 months ago
Great Service
Excellent service, patient, helpful lady.
Karen Dell
12 months ago
Simple
The information on the cruise was easily available and the booking made simple by leading the booker through the process.
Trusted Customer
12 months ago
First Ambassador experience
Booked our first Ambassador cruise online. Whole process was very straightforward. Downloaded the App which looks pretty good. Entered all the personal details required and just waiting to complete the process which will be able to do a few days before departure
Trusted Customer
12 months ago
Christmas and New Year’s cruise
Booked online, really easy and straightforward. Information good
Raymond
12 months ago
Booking and Confirmation excellent.
The booking and after service has been excellent in every respect. I booked over the phone and the agent could not have been more helpful. Later the prompt assistance and response to the email I sent regarding the “refer a friend’ was first class.
Trusted Customer
12 months ago
Friendly, excellent cruise line. Would absolutely recommend
Loved the ambience of the ship, dtaff were very professional and friendly. Felt safe and cared for 10 out of 10
John Banks
12 months ago
Very helpful Julie organised my booking very good,
Trusted Customer
12 months ago
Very good
Yes very good service. Have to wait a while to get through by phone and it is annoying listening to that crashing music!
Trusted Customer
12 months ago
Excellent as usual
Trusted Customer
12 months ago
Great services wonderful cruisees
Polite informed and efficient
Trusted Customer
12 months ago
January sun
Audra was easily understood.She explained things slowly & clearly & made the booking process stress free.I had confidence in her.
Margaret Pengelly
12 months ago
Quick easy efficient