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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,051 verified reviews

5 stars3,205
4 stars636
3 stars118
2 stars42
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Frustrating time.

I am getting extremely frustrated by my inability this log on to my December booking. I just keep getting my April booking. I have downloaded the app but only one booking comes up. I have been onto the website but only the April booking comes up. Perhaps I shouldn’t book more than one cruise!

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Port cruise

Everything first class except port parking nearly £200 for 12 nights

Ambassador Cruise Line Service Rating

Renate Wallis

12 months ago

Great service & good value

Good, friendly, got back to me quickly as they said they would. Good value holiday, all booked & paid for in minimum time.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great experience booking direct with Ambassdor cruise lines via telephone

Hi, I spoke to a lady to book my cruise, who was very friendly and helpful. She explained everything to me in clear understandable language and was very patient when answering my questions. Very good experience. The same can be said for the second lady who booked the car park for me, very polite and efficient. Highly recommed.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Helpful sales person

Helpful sales person. She was very friendly and spent time confirming my needs successfully

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Great service

It’s great done practically everything online via the app But couldn’t see or find how to book parking so had to call it was easy enough but would have been easier just to do via the app like everything else

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

thank you

i am awaiting to complete details passport and medical but next parts not accessible yet

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Job done

online booking was fast and straight forward

Ambassador Cruise Line Service Rating

Paul Stanton

12 months ago

Prompt, efficient and helpful.

Prompt, efficient and helpful. One phone call resolved a number of issues and ended with me booking a cabin on an Ambassador Cruise in the coming weeks. I have sailed twice previously with Ambassador and enjoyed both experiences.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

dead easy

very easy to use and gives you all the information as you use the booking service

Ambassador Cruise Line Service Rating

Jean Wogan

12 months ago

Small friendly ships, you get to know everyone even the crew

Very good friendly people who know what you want

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Lifetime Memories

Couldn’t be better

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Helpful and efficient

The people that dealt with my booking were very helpful and efficient; considering that I didn’t at first give all relevant information necessary for a group booking.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

booking process easy

It was a smooth exercise until i got to pay, at which point I had a slight hold up which I think was the fault of my card provider. Payment taken at second attempt!

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Met all my needs for a short notice booking

Simple on line booking procedure

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Helpful at finding a cabin to suit my budget

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Booking

Easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

First time with Ambassador

Not cruised with Ambassador before. Staff very polite and knowledgeable.

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Fjord holiday

Booking easy and clear to do. Booked cruise on line

Ambassador Cruise Line Service Rating

Keith Knight

12 months ago

Easy process

Yeah was easy to book, no issues.