Ambassador Reviews

The booking contact was very helpful ,clear & concise.

A great introduction to the cruising experience.

Better than most. Staff were mostly efficient, some were friendly, just a few were off hand.

Easy to book the cruise.

It was easy to make the booking, use the discount code & make payment. The confirmation email, took about 20 minutes to arrive in my in box. Which was making me wonder if I had made the booking correctly. Once it came through I was able to use the reference number to set up my account and all was good.

Na

No comment

Excellent!

Best Cruise Line

Booked online direct with Ambassador Cruise Line. All very easy to do. Process is very clear. Confirmation emails afterwards are helpful and informative

Easy and helpful booking service

Easy procedure with very helpful staff. We asked various questions, which were answered immediately. We have used Ambassador before and cannot find fault with their booking service.

helpful service

Very helpful and patient

Cannot rate as of yet haven’t bean on a cruise with you I have booked for 2027 and I recommend member of my family to come as well

very straightforward to book online

Highly recommend

Good service went on ambiance last year thoroughly enjoyed it Staff all charming and helpful Looking forward to December

Friendly, helpful and courteous

Very efficient and friendly.

Booking of a rarely seen Azores tour

Kelly, our agent, provided us with comprehensive information with variable options, without pushing for the most expensive options. Once we had time to make decisions she kindly returned our call (she was speaking with another customer when we rang back) and the booking process was extremely straight forward

First single booking, was relatively easy to negotiate

Easy to book online, good choice of cruises from Tilbury.

Smooth sailing

Easy and informative. Bit confused about how the parking voucher is activated??? Booked but not sure if it was applied??

Efficient

Very good

I don’t want another survey

Caring Guest services

We have recently needed to move our cruise to next year, the process was made easy with the help of Natasha, a friendly, polite & caring lady from guest services. Natasha sorted out all the changes for our group of six including our room requirements and our parking rebooking. Thanks for your help

Good

Helpful Clear easy to book