Ambassador Cruise Line Service Rating
Trusted Customer
1 month ago
Excellent cruise line
Booked through NHS discounts not all cruises visible without a bit of searching.
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Based on 4,030 verified reviews
Trusted Customer
1 month ago
Excellent cruise line
Booked through NHS discounts not all cruises visible without a bit of searching.
Trusted Customer
1 month ago
Good cruise ship
Friendly staff on the phone. Clear website. Good choice of destinations. Nice size cruise ship, but has all the features of a bigger size ship. The communal areas are well set out. There is a good choice of meals at dining.
Brian Allan
1 month ago
Easy peasy!
Easy to make the necessary arrangements over the phone.
Trusted Customer
1 month ago
Booking phone
Very knowledgeable, friendly and helpful. Excellent service.
Nicholas Smith
1 month ago
Talking to your sales assistant was very helpfull. As a solo traveller it is sometimes very expensive.
Eunice Southam
1 month ago
All good
Very helpful good service staff were polite and explained the whole booking and the full cost of my holiday on board for my holiday
Trusted Customer
1 month ago
easy to book with for cruise and good information
My first solo cruise was in june with ambassador had a fab time on ambition lovely staff,great food and entertainment looking forward to my next cruise
KAREN GROVES
1 month ago
Ambassador are friendly cruise line
I booked online, then got email confirmation
Trusted Customer
1 month ago
Booking
Good as it gets Friendly and effective
Trusted Customer
9 months ago
Loved it
Brilliant. Friendly and helpful service.
Andrea Anderson
1 month ago
Extremely helpful staff and simple to book
Very good
Richard Harry Freeman
1 month ago
Easy to follow online booking system
Booking online was very easy to do with confirmations of booking and payment timeously received via email
james jenkinson
1 month ago
annoyed
A cruise we interested in showed sold out, so i requested to be on a waiting list, a few weeks later i noticed it wasnt sold out, so why was i not notified?
Jennifer Eldridge
2 months ago
The booking staff always very friendly, helpful and efficient.
John Holland
2 months ago
Jury is still out
Not very clear as to what you can and can’t do at the point of booking and still unable to book parking We abe travelled with many cruise lines but this has been the least straight forward.
Trusted Customer
2 months ago
Can't wait
Easy to navigate, convenient and quick response. So far my experience has been great, makes me even more excited to actually do my cruise.
Trusted Customer
2 months ago
Friendly. Efficient.
Trusted Customer
2 months ago
Professional, able, polite and helpful staff,. My 3rd time. Excelkent
Trusted Customer
2 months ago
Problem free
Excellent
John Balcer
2 months ago
Very bad customer services
very confusing the price on the web,was £800.00 less than I paid. every thing was extra.A complete disaster. After phoning no won could explain the reason why. VERY BAD CUSTOMER SERVICES.