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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,030 verified reviews

5 stars3,188
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

1 month ago

Excellent cruise line

Booked through NHS discounts not all cruises visible without a bit of searching.

Ambassador Cruise Line Service Rating

Trusted Customer

1 month ago

Good cruise ship

Friendly staff on the phone. Clear website. Good choice of destinations. Nice size cruise ship, but has all the features of a bigger size ship. The communal areas are well set out. There is a good choice of meals at dining.

Ambassador Cruise Line Service Rating

Brian Allan

1 month ago

Easy peasy!

Easy to make the necessary arrangements over the phone.

Ambassador Cruise Line Service Rating

Trusted Customer

1 month ago

Booking phone

Very knowledgeable, friendly and helpful. Excellent service.

Ambassador Cruise Line Service Rating

Nicholas Smith

1 month ago

Talking to your sales assistant was very helpfull. As a solo traveller it is sometimes very expensive.

Ambassador Cruise Line Service Rating

Eunice Southam

1 month ago

All good

Very helpful good service staff were polite and explained the whole booking and the full cost of my holiday on board for my holiday

Ambassador Cruise Line Service Rating

Trusted Customer

1 month ago

easy to book with for cruise and good information

My first solo cruise was in june with ambassador had a fab time on ambition lovely staff,great food and entertainment looking forward to my next cruise

Ambassador Cruise Line Service Rating

KAREN GROVES

1 month ago

Ambassador are friendly cruise line

I booked online, then got email confirmation

Ambassador Cruise Line Service Rating

Trusted Customer

1 month ago

Booking

Good as it gets Friendly and effective

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Loved it

Brilliant. Friendly and helpful service.

Ambassador Cruise Line Service Rating

Andrea Anderson

1 month ago

Extremely helpful staff and simple to book

Very good

Ambassador Cruise Line Service Rating

Richard Harry Freeman

1 month ago

Easy to follow online booking system

Booking online was very easy to do with confirmations of booking and payment timeously received via email

Ambassador Cruise Line Service Rating

james jenkinson

1 month ago

annoyed

A cruise we interested in showed sold out, so i requested to be on a waiting list, a few weeks later i noticed it wasnt sold out, so why was i not notified?

Ambassador Cruise Line Service Rating

Jennifer Eldridge

2 months ago

The booking staff always very friendly, helpful and efficient.

Ambassador Cruise Line Service Rating

John Holland

2 months ago

Jury is still out

Not very clear as to what you can and can’t do at the point of booking and still unable to book parking We abe travelled with many cruise lines but this has been the least straight forward.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Can't wait

Easy to navigate, convenient and quick response. So far my experience has been great, makes me even more excited to actually do my cruise.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Friendly. Efficient.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Professional, able, polite and helpful staff,. My 3rd time. Excelkent

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Problem free

Excellent

Ambassador Cruise Line Service Rating

John Balcer

2 months ago

Very bad customer services

very confusing the price on the web,was £800.00 less than I paid. every thing was extra.A complete disaster. After phoning no won could explain the reason why. VERY BAD CUSTOMER SERVICES.