Ambassador Reviews

Very bad customer services

very confusing the price on the web,was £800.00 less than I paid. every thing was extra.A complete disaster. After phoning no won could explain the reason why. VERY BAD CUSTOMER SERVICES.

Easy web site

All done on the web site so simple and no contact with office

Have cruised with Ambassador before and would do again.

I thought the on line booking experience was excellent. Easy to follow, no errors in the software.

Excellent value for money.

Travelled with Ambassador a few times & always received good service or any problems are dealt with amiablely.

It has always been very informative

Easy to book

Very easy to navigate and book a cruise. Hope the rest of the process is as simple, find P and Os very hard to navigate.

Affordable cruising

Easy to navigate the online booking form

Excellent

Changed a booking.

Very professional.

Excellent ships, staff, service and company.

My call was answered immediately and the operator dealt with my booking quickly and professionally.

Easy to book

Easy to book but no response from email ( twice) with queries I had . Difficult to reach by phone, long waiting times. I have travelled with this company twice before ( once as CMV) and feel customer service was better on previous bookings.

Easy to use

Quick & easy to do

Fantastic

The website was easy to navigate. The cruise I wanted was easily found and booking procedure was too

Friendly and efficient

We always get great service from Ambassador. I made a small error on my online booking , emailed customer services and it was corrected by them on the same day. Excellent

A wonderful experience.

Very happy, in fact we have booked another cruise with you. Our friends who were also on that trip.have also booked again. We live in a retirement village run by Inspired villages and are recommending Ambassador to our neighbours.

Late cruiserS

My niece had already booked this cruise. She asked if I would like to join them. She then proceeded to make a booking for me. I found it a very easy process and was booked.

My favourite cruise line

From booking a cruise right through to the experience on board all is very good. The staff are courteous, polite and helpful. The standard of cabins, meals, bars and shows excellent and very good value for money. The embarkation and disembarkation is very efficient.

Lovely long weekend

Wonderful service and good value for money

Vwry good