Ambassador Reviews

Very helpful

They were very kind with my problem when my partner was unable to travel with me. I still wanted to go and am pleased they allowed me to do so

Booking problems with Ambassador

Online booking was okay,except that I wasn't given a choice of cabins,or allocated a cabin number. When I then tried to make contact by telephone it was a nightmare. I was passed onto a number supposedly to deal with existing bookings and kept on hold for over an hour, at which point I gave up.

The lady was really efficient and helpful

Superb voyages

The new site is quite easy to navigate. The future cruises are now in date order. One previous cruise is missing though.

Looklng forward to the holiday

All done on line no problem

Friendly and efficient customer service

Excellent, friendly and efficient

Xyz

Always can professional

Happy with the online booking. Nothing else to say

Very good.

Book with confidence

Very professional

User friendly booking

Booking online was straightforward and easy, perfect.

Great cruises

Always easy to book. Great cruises.

Helpful, patient & informative

When I phoned to clarify some queries I had prior to booking, the lady to whom I spoke (Michelle) was extremely helpful, not at all pushy, had answers to all my queries and didn't make me feel hurried at any time.

Easy to use and book

It's excellent service as always.

A bit too soon to be asking for feedback!

I went to the Ambassador website, I chose our cruise, I chose our cabin, I paid our deposit, I signed up for an online account to pay the balance. I received an email from Ambassador welcoming me. The next day I was asked for feedback.....a bit soon as the cruise is nearly two years away!

Easy from start to finish…

Relatively easy site too navigate, but if there are any problems, help is just a telephone call away… Parking at the London Cruise Terminal Is very convenient, with easy embarkation and disembarkation…

Great small adult ship

very good and efficient

First time booking with Ambassador online.

I found it very easy to navigate the website and make an online booking. This is my first time booking a cruise with Ambassador so can only comment at this stage on the booking process.

Another Ambassador Adventure.

Very informative. Staff who booked our cruise knew exactly what we wanted.and she delivered. It was an on-board booking so everything was face to face. The staff member was very positive and cheerful in her attitude.

Rewind Cruise

Very easy to assess options and book cruise. Ship plan is very useful.