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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,189
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Anthony Green

2 months ago

booking agent was very polite and knowledgeable, a very good outcome from phone call

Ambassador Cruise Line Service Rating

Duncan Brown

2 months ago

Second time on an Ambience cruise!

Professional, efficient, courteous. They always did exactly as they said they would, in a very timely way.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Marti and Tony Ambassador trip

Excellent service.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Satisfactory

Couldn’t fault it , efficient , quick questions answered satisfactorily ,prompt information email

Ambassador Cruise Line Service Rating

Raymond Smith

2 months ago

Very friendly and knowledgeable

We called Ambassador and spoke to Michelle, who was very helpful throughout and advised us on various options

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Good.

Good .

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great Line to Cruise with

Booking direct with Ambassador was easy. I have sailed with them before and the service has always been great. Love the small ships.

Ambassador Cruise Line Service Rating

Josephine Walters

2 months ago

Upgrade to Ocean View.

Your operative Jenny understood the situation and was very helpful in arranging an upgrade to a ocean view cabin. The new invoice was sent detailing the trip as promised and I also had a follow-up call, also as promised.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

good responce to my questions

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Online booking

Online booking was easy and straightforward with confirmation invoice issued promptly.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

a good first contact.

no problems.

Ambassador Cruise Line Service Rating

Sandra Mcalpine

2 months ago

Great sevice

Very helpful in sorting out an accessible cabin and car parking for my 2028 cruise

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

The on line service was efficient and user friendly

I booked on line and the service was easy to use.

Ambassador Cruise Line Service Rating

david hobson

2 months ago

Fjord trip 2028

Easy to book.

Ambassador Cruise Line Service Rating

Allison

2 months ago

Great cruise company

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Excellent Cruise Line and good value for money as a Solo Traveller.

I booked a cruise online and the experience was straightforward, no problems encountered at all.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Re- booking

Great customer service & very quick responce

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Easy to book online

Website easy to navigate and clear instructions on how to book. Booking completed in just a few minutes.

Ambassador Cruise Line Service Rating

Susan Trowbridge

2 months ago

Easy to book online

Very easy to book online.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Web site access good with clear pricing and cabin choices. Having cruised several times before we will wait to see how the cruise proceeds