Ambassador Cruise Line Service Rating
Anthony Green
2 months ago
booking agent was very polite and knowledgeable, a very good outcome from phone call
Or prefer us to give you a callback?

Based on 4,032 verified reviews
Anthony Green
2 months ago
booking agent was very polite and knowledgeable, a very good outcome from phone call
Duncan Brown
2 months ago
Second time on an Ambience cruise!
Professional, efficient, courteous. They always did exactly as they said they would, in a very timely way.
Trusted Customer
2 months ago
Marti and Tony Ambassador trip
Excellent service.
Trusted Customer
2 months ago
Satisfactory
Couldn’t fault it , efficient , quick questions answered satisfactorily ,prompt information email
Raymond Smith
2 months ago
Very friendly and knowledgeable
We called Ambassador and spoke to Michelle, who was very helpful throughout and advised us on various options
Trusted Customer
2 months ago
Good.
Good .
Trusted Customer
2 months ago
Great Line to Cruise with
Booking direct with Ambassador was easy. I have sailed with them before and the service has always been great. Love the small ships.
Josephine Walters
2 months ago
Upgrade to Ocean View.
Your operative Jenny understood the situation and was very helpful in arranging an upgrade to a ocean view cabin. The new invoice was sent detailing the trip as promised and I also had a follow-up call, also as promised.
Trusted Customer
2 months ago
good responce to my questions
Trusted Customer
2 months ago
Online booking
Online booking was easy and straightforward with confirmation invoice issued promptly.
Trusted Customer
2 months ago
a good first contact.
no problems.
Sandra Mcalpine
2 months ago
Great sevice
Very helpful in sorting out an accessible cabin and car parking for my 2028 cruise
Trusted Customer
2 months ago
The on line service was efficient and user friendly
I booked on line and the service was easy to use.
david hobson
2 months ago
Fjord trip 2028
Easy to book.
Allison
2 months ago
Great cruise company
Trusted Customer
2 months ago
Excellent Cruise Line and good value for money as a Solo Traveller.
I booked a cruise online and the experience was straightforward, no problems encountered at all.
Trusted Customer
2 months ago
Re- booking
Great customer service & very quick responce
Trusted Customer
2 months ago
Easy to book online
Website easy to navigate and clear instructions on how to book. Booking completed in just a few minutes.
Susan Trowbridge
2 months ago
Easy to book online
Very easy to book online.
Trusted Customer
2 months ago
Web site access good with clear pricing and cabin choices. Having cruised several times before we will wait to see how the cruise proceeds