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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,033 verified reviews

5 stars3,189
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Dave Turner

2 months ago

Ambassador Booking Process

The booking process on the Ambassador website is simple and quick. .

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Excellent company

Excellent service from staff

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Wonderful knowledgable service

Absolutely wonderful, the lady who dealt with us was very knowledgeable and encouraging. This lead to us booking 2 cabins while only intending to investigate possible costs with no intention of booking this cruise until numerous investigations had been conducted amongst various companies.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great

Grea thanks

Ambassador Cruise Line Service Rating

Donald Hawkins

2 months ago

Best Cruise Company around.

Another online booking for an Ambassador Cruise. Brilliant company with excellent customer service. Highly recommended.

Ambassador Cruise Line Service Rating

Barry Farleigh

2 months ago

We like Ambassador it's a great on board experience

On board is a great experience apart from the onboard Internet that's the reason we continue to sail with Ambassador as opposed to other cruise lines but the booking process can be totally frustrating

Ambassador Cruise Line Service Rating

Mervyn Brace

2 months ago

Very easy booking as always

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

excellent we've been with them before. We just wish they'd do more cruises from Liverpool to sunnier climes.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

The service is very good

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Cruises booked online, straightforward booking and at a reasonable price.

I booked 2 cruises online today. Straightforward and all the information I required was supplied.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

It was fine except when I rang customer service once the room was allocated you could not tell me what kind of bed it had: single,twin beds or double.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Booking from Ambassador

Simple to book , user freindly , prompt Confirmation received

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great way to book a cruise.

Really easy to navigate and find just what you were looking for.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Excellent service received, very helpful staff, would highly recommend Ambassador Cruises !

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

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Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Mobility and Medical questions

Everything was fine except l kept getting emails saying we hadn’t filled in the mobility equipment and medical questions . All boxes was ticked, one person said all done correctly another said l hadn’t filled it in which was annoying l sent all screen shots of everything l did with an email saying about my disappointment and was getting annoyed with this sonario, never had this issue with your company last year!

Ambassador Cruise Line Service Rating

Brian Phillips

2 months ago

Excellent, as usual.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great company to deal with

Quick and easy to book, knowledgeable and helpful person dealing with the booking.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Wonderful cruise.

Excellent, very friendly crew. Food also excellent.

Ambassador Cruise Line Service Rating

Keith Allan

2 months ago

Jenny was brilliant to changing my cruise, very professional!