Ambassador Cruise Line Service Rating
Keith Allan
2 months ago
Jenny was brilliant to changing my cruise, very professional!
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Based on 4,033 verified reviews
Keith Allan
2 months ago
Jenny was brilliant to changing my cruise, very professional!
William Cleghorn
2 months ago
First time booking was so simple
Done the booking online which was very easy and explained every step of the way very well
Trusted Customer
2 months ago
Straightforward booking process
Relatively straightforward booking process Website generally easy to navigate
Clare Temple
2 months ago
Excellent value for the money
Excellent service by Charlie!Professional yet friendly!Thank you for all your help Charlie!
Alexander Lindsay
2 months ago
First contact with Ambassador
Booking Seemed straight forward . Website easy enough to navigate. Haven’t been on a cruise yet so unable to give any more detail.
Trusted Customer
2 months ago
Good booking process
Booked online which was fairly easy and user friendly. However, the website stated the deposit was £25.00 pp and we were actually asked for £200.00pp which was not explained. This was our second booking with Ambassador (the first a couple of years ago) and the process did seem a bit more complicated.
Trusted Customer
2 months ago
Interesting no fly cruise through the straits of Gibralter to the Adriatic.
Ambassador Cruise lines can offer very good value cruises for solo travellers occasionally and their website is user friendly.
Trusted Customer
2 months ago
Essy booking ptocess
Very easy to book online although it is lovely to speak to someone in person.
Trusted Customer
2 months ago
Very informative and helpful
Trusted Customer
2 months ago
Love sailing with ambassador
I called them and thd person I was talking to was very helpful in booking my holiday from start to finish
Trusted Customer
2 months ago
Highly recommended company . Staff handling bookings excellent
Excellent service . Made booking on phone. Friendly, helpful and well informed staff. Able to answer all questions . Thank you .
Trusted Customer
2 months ago
Great cruise line
Friendly, helpful staff, always a great service from everyone.
Theresa Cox
2 months ago
Good experience
The gentleman I spoke to was really helpful and polite. He helped me to book my cruise and parking. He explained everything that I needed to know. Very nice person.
Pamela Netherway
2 months ago
We love Ambassador
Excellent service, operators very helpful..thank you Ambassador..
Andrea Hesp
3 months ago
Quick and easy
Was easy and quick to book online. Email confirmation arrived within minutes
Trusted Customer
2 months ago
Done by computer. Not too straightforward.
Rhea Frost
2 months ago
Such a friendly experience
The telephone call was very efficient. I did not have to ask anything I could not understand Also, it was such a nice and ever so friendly conversation. Friendliness is key in this world
Ronald Salt
2 months ago
Spoke to Mark who arranged our booking
Trusted Customer
2 months ago
Get Yourself Booked
Staff go above and beyond. Great cruises.
Trusted Customer
2 months ago
Great response
Although wasn’t sure the staff member put me straight and dispelled any doubts.