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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,033 verified reviews

5 stars3,189
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Keith Allan

2 months ago

Jenny was brilliant to changing my cruise, very professional!

Ambassador Cruise Line Service Rating

William Cleghorn

2 months ago

First time booking was so simple

Done the booking online which was very easy and explained every step of the way very well

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Straightforward booking process

Relatively straightforward booking process Website generally easy to navigate

Ambassador Cruise Line Service Rating

Clare Temple

2 months ago

Excellent value for the money

Excellent service by Charlie!Professional yet friendly!Thank you for all your help Charlie!

Ambassador Cruise Line Service Rating

Alexander Lindsay

2 months ago

First contact with Ambassador

Booking Seemed straight forward . Website easy enough to navigate. Haven’t been on a cruise yet so unable to give any more detail.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Good booking process

Booked online which was fairly easy and user friendly. However, the website stated the deposit was £25.00 pp and we were actually asked for £200.00pp which was not explained. This was our second booking with Ambassador (the first a couple of years ago) and the process did seem a bit more complicated.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Interesting no fly cruise through the straits of Gibralter to the Adriatic.

Ambassador Cruise lines can offer very good value cruises for solo travellers occasionally and their website is user friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Essy booking ptocess

Very easy to book online although it is lovely to speak to someone in person.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Very informative and helpful

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Love sailing with ambassador

I called them and thd person I was talking to was very helpful in booking my holiday from start to finish

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Highly recommended company . Staff handling bookings excellent

Excellent service . Made booking on phone. Friendly, helpful and well informed staff. Able to answer all questions . Thank you .

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great cruise line

Friendly, helpful staff, always a great service from everyone.

Ambassador Cruise Line Service Rating

Theresa Cox

2 months ago

Good experience

The gentleman I spoke to was really helpful and polite. He helped me to book my cruise and parking. He explained everything that I needed to know. Very nice person.

Ambassador Cruise Line Service Rating

Pamela Netherway

2 months ago

We love Ambassador

Excellent service, operators very helpful..thank you Ambassador..

Ambassador Cruise Line Service Rating

Andrea Hesp

3 months ago

Quick and easy

Was easy and quick to book online. Email confirmation arrived within minutes

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Done by computer. Not too straightforward.

Ambassador Cruise Line Service Rating

Rhea Frost

2 months ago

Such a friendly experience

The telephone call was very efficient. I did not have to ask anything I could not understand Also, it was such a nice and ever so friendly conversation. Friendliness is key in this world

Ambassador Cruise Line Service Rating

Ronald Salt

2 months ago

Spoke to Mark who arranged our booking

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Get Yourself Booked

Staff go above and beyond. Great cruises.

Ambassador Cruise Line Service Rating

Trusted Customer

2 months ago

Great response

Although wasn’t sure the staff member put me straight and dispelled any doubts.