Ambassador Reviews

Booking with a representative was a pleasa0nt experience

Quick knoewedgeable and clearly explained

Top Cruise Company

Everything just fits as we have been tith Ambassador on more than one occasion. From placing your booking to arriving at Tilbury just so straightforward from off loading luggage, parking, boarding, visiting your cabin and then sitting having your first celebratory drink in under an hour 😀 😉 👍. You will have ajobto beat that with any other cruise line. Again the crew are amazing so is the food in both eating facilities I.e. waiter served or self service. All our cruises have been on their ship Ambience.

10/10 for Ambassador Cruises booking experience

The booking process was very smooth and correspondence came back to us in a very timely manner, with all of our questions answered. The itinerary was perfect and will give us plenty of time (overnight stays) in the ports that we really want to explore in depth. Our consultant Audra even recommended a better deal for us which we greatly accepted.

So far so good

Clear and simple

Simple, clear , concise info from booking staff , but honest.

Easy booking process

Easy booking on the phone with a really helpful guy. Good impression of the company as a result.

Just booked my fifth cruise with Ambassador.

I've travelled four times with Ambassador and just booked my fifth cruise with them. I've always found the service first class and the onboard staff friendly and helpful. The cabins are comfortable and the food very good and plentiful.

Easy Booking

Easy to navigate the website and choose what I wanted to book. Everything detailed so you can’t go wrong

Value for money.

Easy to book on line and emails keep you up to date.

Booking

Originally booked on line. Very pleasant and efficient phone response following queries

Exelent

Very good

First cruise

So easy to book. Was waiting for confirmation email, so phoned customer service, who were very helpful. Email arrived in a minute.

Great customer service

I had to ring and speak to an agent after booking, as I was unable to see all my bookings. The support I had was very helpful.

Great company great staff reasonable prices and beautiful ships

Really helpful and very patient!! Gave lots of useful advice and saved us money too! We sailed with ambassador in January and brought some friends with us and we were all so impressed we booked again for next year. Booking was easy and the lady helped us choose the right cabins for us

Confusing information

The details in the brochure are different than the website. Example is three drinks packages in the brochure but all or nothing online.

DIY all the way

I did not receive any service as it is down to the traveller to do it all themselves.

Clear booking info.

Straight forward and easy to follow

Perfect cruise with like minded people

The lady on the end of the phone was most helpful Sorry I didn’t get her nand

Good itinerary and good price

Good itinerary for a good price. Booking was easy. £200 on board credit thrown in for free. 30% discount on cabins. Unfortunately the regional pick ups were chargeable and there is no regional pick ups where I live. Also the parking was very expensive at £238 for 17 nights. I found much cheaper parking for only £55 via ‘Your Parking Space’. I will reserve my final judgement for after the cruise to see if it goes well.