Ambassador Reviews

Good itinerary and good price

Good itinerary for a good price. Booking was easy. £200 on board credit thrown in for free. 30% discount on cabins. Unfortunately the regional pick ups were chargeable and there is no regional pick ups where I live. Also the parking was very expensive at £238 for 17 nights. I found much cheaper parking for only £55 via ‘Your Parking Space’. I will reserve my final judgement for after the cruise to see if it goes well.

On board booking

Helpful and friendly operator who explained everything with great clarity.

Canr review fully as just booked

This was just about the web booking service an its ok

Easy to book

I have booked my first Ambassador cruise and the online process was nice and straight forward. I have marked them down one star as they took quite a while sending the confirmation e-mail. Hopefully it will be a great cruise.

Future cruise booking whilst on board.

On board booking at the future cruise desk. No pressure sales and all went very smoothly.

Good booking experience

We spoke to several Ambassador booking personnel and they were all helpful. We had asked for a cancellation cabin about two weeks earlier and were contacted by phone and email with an offer of a cabin which we booked

Great value, excellent customer support and amazing locations. Highly recommend Ambassador.

Cheap and Cheerful

The service was excellent both from the restaurants, bars and the hotel housekeeping. The staff were very attentive, polite and friendly. Embarkation and disembarkation processes are a shambles. They need to look at how other more established cruise lines operate. Limited entertainment in that it was not varied. Quiz after quiz with either video of groups playing or a trio of muscians playing in between. Borough market is a bit of a free for all. Food is nice but not a large selection. Food is more or less the same whether its the Borough Market, semi-outdoor food area, or the restaurants just whether you want the hustle and bustle and struggle for seats or eat calmly in the restaurants. Times vary across them all so open for access to food all day. Quality of drinks was very good and consistent unlike other cruise ships where the cocktails or other drinks are questionable in the evening. Trips through Ambassador were good value for money on the whole.

Great Service

Efficient and courteous service.

Everything excelent, in particular on board staff

Excellent. easy to follow instructions. Costs clearly explained. Regular traveller, won't go anywhere else

Excellent service

I booked by phone and Emily was very helpful and efficient

Future cruise

Knowledgeable and pleasant future cruise staff. Dealt with booking quickly and efficiently.

booked again!

Friendly helpful staff.

Friendly & professional

Answered the phone quickly & dealt with my booking in a friendly professional manner

Quick and efficient

No rush, explained details thoroughly

Excellent choices

The information I needed was easily available with no difficult obstacles encountered.

My Solo trip with Ambassador

The booking process was very straightforward and quick and easy. The person I talked with was very helpful and gave me all the information about mealtimes and the cabin that I will be having. As a solo traveller, I feel very confident about this trip.

Simple & Fast

I had to amend my booking, staff were helpful, quick & to the point, I was a bit about making the changes but was simple, fast & cost neutral.

Friendly and efficient staff

As usual the booking staff are friendly and efficient when dealing with booking and all the details. A very personal service

Booked online and the whole process was straightforward, there wasn't an awful lot of choice for an inside cabin but that was our fault for not booking earlier. Quite happy with the choices we were able to make regarding cabin set-up and dining option. Had to ring reservations with one small query which was dealt with immediately.