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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,035 verified reviews

5 stars3,190
4 stars634
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Keith TAMPIN

3 months ago

Friendly staff

Friendly staff but very difficult to contact on phone

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

booking system

The on line booking system was very easy to use and navigate. I have been on many cruises but not Ambassador and so comparing it with other cruise lines the system was user friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent service.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

A fab cruise company the ships may be older but with a big heart

the service was amazing

Ambassador Cruise Line Service Rating

Trevor Goodson

3 months ago

Very good.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Well worth a look

Excellent service on and off ship friendly staff great quality food and entertainment

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Hi there very good

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Why choose anybody else!

Excellent. Very friendly consultant. Consultant knowledgeable. Polite. Very straightforward booking.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent support services. Super service on board. Value for money.

It has always been excellent. Six cruises in 18 months says it all.

Ambassador Cruise Line Service Rating

Robert Turner

3 months ago

Efficient and well understood

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

go for it .

everything was sup web and the staff excellent,,However you could make better use of the coloured pool area as it is is a waste of space...it could be opened on either side and after laying the floor putting many chairs on it to avoid the overuse on the main deck..

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Staff extremely helpful

George was very helpful and efficient. Michelle went above and beyond by getting me registered with Nectar points. She was very patient & professional.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Having travelled with Ambassador previously we had no hesitation in booking

Very professional and friendly

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Very helpful and friendly staff

I thought the service I received was excellent. Audra, the member of staff who dealt with my enquiry was so helpful and friendly, she went above and beyond.

Ambassador Cruise Line Service Rating

Edward Gropper

3 months ago

As usual v v good

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Local port cruise

Easy to book. Why no loyalty scheme

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Good cruise options

Very easy to use and great value

Ambassador Cruise Line Service Rating

William Nowell

3 months ago

It is really easy to find what suits you and the booking system is very sraightforward

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Just booked another one.......

The web site was clear and the layout was easy to follow

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Fantastic

I was one of the unfortunate people who got the Nova-virus ,my husband didn’t ! The care and attention I received from your medical/ cabin staff was excellent . The food ,entertainment and staff were brilliant Definately recommend Ambassador to people I know