Skip to main content
Back to home

Ambassador Reviews

Booking Experience

4.7/5

Based on 4,035 verified reviews

5 stars3,194
4 stars635
3 stars118
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Did it all On line

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

adequate

Spoke with two staff members.One was very good and helpful.The second one less so and seemed to do the minimum requirement-maybe he had had a long day.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Very easy to book exactly what you want also customer service is very quick to respond to any queries

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

The website is very detailed, easy to understand and navigate.

Prompt response to my query, although information should have been more detailed.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

A human answered quickly and was very helpful and easy to understand

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Never been with Ambassador before so not sure how to give a review

We found the booking on the whole easy but confused regarding the £50 each for seats on the plane, especially as it didn't indicate any price for the return. We therefore telephoned Ambassador who assured us this was for coming back to. Still not sure why we had to pay for seats.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Ambassador cruises booking

Good website and easy to book our selected cruise online. Confirmation by email received straight away following booking.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Great service

Excellent from start to finish

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

All booked in a few minutes

Very quick and efficient

Ambassador Cruise Line Service Rating

Sioned Churchill

3 months ago

Very friendly and efficient service and call back facility was useful.

Ambassador Cruise Line Service Rating

Thomasina Stewart

3 months ago

I had a wonderful cruise on Ambience a coupe of years ago. More than happy with everythig

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Quick response.

Helpful and efficient. I had to change the booking, everyone was very helpful.

Ambassador Cruise Line Service Rating

Nickola Farthing

3 months ago

The lady on the phone was very helpful and friendly.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Newbie cruiser

So far the process has been very straightforward. Able to review cabin location etc before confirming purchase

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Top notch, easy to book after watching Jamie on You Tube

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Effective and efficient

Ambassador Cruise Line Service Rating

Freddie warden

3 months ago

Ambassador I love

It was smooth and quick They covered the main points I felt it easy to book with them You may need to e mail them if you have extra discounts such as 5 % with a rail card as the main site did not allow for this But it should be fine

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Online

Very easy to book online.

Ambassador Cruise Line Service Rating

Lynda Cane

3 months ago

Online booking

We booked online and was a very easy process

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Fabulous cruise line. Already enjoyed a trip with them to Fjords and was keen ro book again. Love the local departures