Ambassador Cruise Line Service Rating
Trusted Customer
3 months ago
Did it all On line
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Based on 4,035 verified reviews
Trusted Customer
3 months ago
Did it all On line
Trusted Customer
3 months ago
adequate
Spoke with two staff members.One was very good and helpful.The second one less so and seemed to do the minimum requirement-maybe he had had a long day.
Trusted Customer
3 months ago
Very easy to book exactly what you want also customer service is very quick to respond to any queries
Trusted Customer
3 months ago
The website is very detailed, easy to understand and navigate.
Prompt response to my query, although information should have been more detailed.
Trusted Customer
3 months ago
A human answered quickly and was very helpful and easy to understand
Trusted Customer
3 months ago
Never been with Ambassador before so not sure how to give a review
We found the booking on the whole easy but confused regarding the £50 each for seats on the plane, especially as it didn't indicate any price for the return. We therefore telephoned Ambassador who assured us this was for coming back to. Still not sure why we had to pay for seats.
Trusted Customer
3 months ago
Ambassador cruises booking
Good website and easy to book our selected cruise online. Confirmation by email received straight away following booking.
Trusted Customer
3 months ago
Great service
Excellent from start to finish
Trusted Customer
3 months ago
All booked in a few minutes
Very quick and efficient
Sioned Churchill
3 months ago
Very friendly and efficient service and call back facility was useful.
Thomasina Stewart
3 months ago
I had a wonderful cruise on Ambience a coupe of years ago. More than happy with everythig
Trusted Customer
4 months ago
Quick response.
Helpful and efficient. I had to change the booking, everyone was very helpful.
Nickola Farthing
3 months ago
The lady on the phone was very helpful and friendly.
Trusted Customer
3 months ago
Newbie cruiser
So far the process has been very straightforward. Able to review cabin location etc before confirming purchase
Trusted Customer
3 months ago
Top notch, easy to book after watching Jamie on You Tube
Trusted Customer
3 months ago
Effective and efficient
Freddie warden
3 months ago
Ambassador I love
It was smooth and quick They covered the main points I felt it easy to book with them You may need to e mail them if you have extra discounts such as 5 % with a rail card as the main site did not allow for this But it should be fine
Trusted Customer
3 months ago
Online
Very easy to book online.
Lynda Cane
3 months ago
Online booking
We booked online and was a very easy process
Trusted Customer
3 months ago
Fabulous cruise line. Already enjoyed a trip with them to Fjords and was keen ro book again. Love the local departures