Ambassador Reviews

Fabulous cruise line. Already enjoyed a trip with them to Fjords and was keen ro book again. Love the local departures

Fantastic cruise line

Received excellent service from the minute we embarked til the minute we disembarked

Fairly easy to book on website but unfortunately missed 10% off deal and 25% spend on internal cabin as was concentrating on booking so forgot!

Easy booking, well informed of anything that needs doing etc.

Easy to use and book. As I only live within 3 miles of where this Company/Ship is docked, it makes it the only cruise destination I would go from.

Very difficult to book, demand was not considered , cut of 7 times via phone and online booking crashed, a stressful experience,, but got there in the end.

All first class service. Value for money. Well organised.

Very good

Ports are too repetitive

Booking service excellent

Port out Starboard home

I was recommended to Ambassador cruises by a friend, the booking process was generally very good the person that done my booking was polite and informative. Just a point nothing to do with the booking but I was very disappointed to find out the car parking wasn't included like it had been on two of our previous cruises

Booked on line. From start to finish.booking was very easy

Efficient and straightforward online booking procedure

Very easy to book online stepping through the various stages to achieve nearly everything I required. The only issue was on the page where I chose “parking” and entered all of my car details then when pressing the submit button it came up with the message enter depart port but there was nowhere to do this. As a result I had to chose “no parking” to complete my booking.

Perfect size ship for the perfect cruise.

Professional, courteous and accurate

Easy

Online booking was very easy and straightforward.

Enjoyed the crew,entertainment,selection of food and menu choices

Very obliging and helpful on my booking to make it easier

so far so good

It was smooth and easy to keep up with

Booked but online system could be better

The online system wasn't working properly as I was unable to select port when booking car parking. I had to phone Reservations who were very helpful and booked the cruise for me. However, I do think the online system needs to be sorted. The cruise was from Tilbury so shouldn't need to select port for parking as would need to park at Tilbury!

Great service

Audra who I spoke to on the telephone was very helpful and friendly. She was also very knowledgeable as I asked lots of questions and she answered them thoroughly for me. Without her help I wouldn’t have received my Nectar points so I’m very grateful.

Travel with them at least 4 times a year

Sheralee listened ! And was patient!

Why cruise with anyone else!

Very straightforward online booking process and I appreciated the Blue Light card discount and cabin credit.